Description
Position Overview: The Mortgage Loan Closer is responsible for coordinating and finalizing the closing of residential mortgage loans. This role ensures all documentation is accurate, compliant, and complete, and works closely with loan officers, processors, title companies/attorneys, and borrowers to facilitate a smooth closing process.
Key Responsibilities:
- Review and verify all loan documents for accuracy and compliance with company, investor, and regulatory requirements.
- Prepare closing packages, including final Closing Disclosure, promissory note, mortgage/deed of trust, and other required documents.
- Coordinate with title companies, attorneys, and other third parties to schedule and execute loan closings.
- Ensure all conditions of the loan approval are satisfied prior to closing.
- Communicate with borrowers regarding closing procedures, required documentation, and funding timelines.
- Input and track closed loan data in the loan origination system, ensuring accurate reporting
- Work with post-closing and funding teams to resolve any issues and ensure timely disbursement of funds.
- Maintain knowledge of current mortgage regulations, compliance standards, and company policies.
- Provide exceptional customer service throughout the closing process.
- Additional duties may be assigned
Supervisory Responsibilities:
- This position has no supervisory responsibilities.
Other Duties:
This job description is not designed to be an exhaustive list of duties. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
Qualifications:
- High school diploma or equivalent required; associate or bachelor’s degree preferred.
- Minimum 2 years of experience in mortgage closing or related mortgage operations.
- Strong knowledge of residential mortgage loan documentation and closing procedures.
- Familiarity with loan origination systems and mortgage software (experience with Encompass or similar platforms is a plus).
- Excellent attention to detail, organizational, and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong problem-solving skills and customer service orientation.
Physical and Mental Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
This role routinely uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines.
Position Type/Hours:
This is a non-exempt position working Monday – Thursday, 8:30 a.m. – 5 p.m. and Friday, 8:30 a.m. – 5:30 p.m. with overtime as necessary.
Skills Required
- High school diploma or equivalent
- Minimum 2 years of experience in mortgage closing or related mortgage operations
- Strong knowledge of residential mortgage loan documentation and closing procedures
- Familiarity with loan origination systems and mortgage software
- Excellent attention to detail, organizational, and communication skills
- Ability to work independently and collaboratively in a fast-paced environment
- Strong problem-solving skills and customer service orientation
What We Do
Farmers & Merchants Bank is a community bank offering personal, business, and digital banking solutions, including checking and savings accounts, lines of credit, and treasury management services.
