The Role
Job Description- Sales Team Leader
Department: Sales
Reports to: Regional Branch Manager
Employment Type: Full-Time
Job Summary
The Sales Team Leader is responsible for recruiting, supervising and motivating a team of sales agents to meet and exceed customer acquisition and loan disbursement targets.
The role involves driving sales strategies, managing field activities, monitoring performance, and ensuring that high-quality leads convert into active borrowers.
The ideal candidate must have strong leadership, sales expertise, and a deep understanding of the company’s loan products.
Key Responsibilities:
Department: Sales
Reports to: Regional Branch Manager
Employment Type: Full-Time
Job Summary
The Sales Team Leader is responsible for recruiting, supervising and motivating a team of sales agents to meet and exceed customer acquisition and loan disbursement targets.
The role involves driving sales strategies, managing field activities, monitoring performance, and ensuring that high-quality leads convert into active borrowers.
The ideal candidate must have strong leadership, sales expertise, and a deep understanding of the company’s loan products.
Key Responsibilities:
- Recruit, lead, mentor, and manage a team of sales agents to achieve individual and team targets.
- Develop and implement sales plans to drive uptake of loan products
- Monitor team performance through daily check-ins, sales reports, and KPIs.
- Conduct field visits to support the sales team and ensure high-quality client engagement.
- Ensure the team adheres to compliance standards, including KYC, data privacy, and loan qualification criteria.
- Support onboarding and training of new sales team members.
- Analyse sales data and provide feedback for continuous improvement.
- Resolve client and team issues quickly and professionally.
- Report regularly to senior management on progress, challenges, and new opportunities.
- Bachelor’s degree/Diploma in Marketing, Business, Finance, or a related field.
- 2–4 years sales experience in financial services or microfinance.
- At least 1 year of team leadership or supervisory experience
- Strong leadership and team-building skills.
- Excellent communication, negotiation, and interpersonal skills.
- Target-driven with a passion for sales and customer satisfaction.
- Ability to train, motivate, and monitor a performance-based team.
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The Company
What We Do
Fin (formerly Finclusion) is simply smarter finance for everybody. Together with our partners, we provide credit, savings, insurance and more: fast, convenient and reliable. Fin, formerly known as Finclusion Group, has integrated its brand with subsidiaries in its core markets following suit: Fin Kenya (formerly: TrustGro); Fin Tanzania (formerly: Fikia Finance) and Fin South Africa (with its products now being SmartAdvance by Fin, NiftyCredit by Fin, NiftyCover by Fin, MediFin and e-Fin). Follow this page to stay tuned about our development!
