Moderator

Posted 4 Days Ago
Be an Early Applicant
Kolkata, West Bengal, IND
In-Office
Junior
Healthtech • Software
The Role
Moderate and host live medical webinars and recorded sessions, coordinating speakers, doctors, and internal teams. Responsibilities include onboarding speakers, conducting technical checks, managing Zoom or OBS, troubleshooting live events, sending session communications, updating CRM records, and completing post-session activities. The role requires multitasking across overlapping sessions while maintaining accuracy, professionalism, quality standards, and turnaround timelines.
Summary Generated by Built In
Key Responsibilities:
  • Moderate and host live virtual medical webinars and recorded sessions professionally.
  • Coordinate with doctors, speakers, and internal teams before, during, and after each session.
  • Conduct speaker onboarding, trial runs, and pre-session technical checks.
  • Manage live streaming platforms (Zoom/OBS or similar) and provide basic technical troubleshooting during live events.
  • Prepare and send session communications, invitations, reminders, and post-session follow-ups.
  • Ensure accurate documentation, CRM updates, and timely completion of post-session activities.
  • Handle multiple overlapping sessions while maintaining high accuracy and professionalism.
  • Collaborate with cross-functional teams to ensure seamless execution of client programs.
  • Maintain quality standards and adhere to defined turnaround timelines (TATs).
Requirements:
  • Bachelor's degree in any discipline.
  • Minimum 1–3 years of experience in moderation, webinar management, customer support, healthcare operations, or a similar coordination role.
  • Excellent verbal and written communication skills in English.
  • Strong presentation, multitasking, and organizational skills.
  • Proficiency in MS Office (Excel, Outlook, PowerPoint).
  • Experience with live streaming platforms (optional)

Skills Required

  • Bachelor's degree in any discipline
  • 1-3 years of experience in moderation, webinar management, customer support, healthcare operations, or a similar coordination role
  • Excellent verbal and written communication skills in English
  • Strong presentation, multitasking, and organizational skills
  • Proficiency in Microsoft Office, including Excel, Outlook, and PowerPoint
  • Experience with live streaming platforms
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The Company
Mumbai, Maharashtra
306 Employees
Year Founded: 2015

What We Do

India’s largest Live Digital CME & Doctor Generated Medical Content Platform! Currently serving 350,000+ verified doctors by providing them a bouquet of free digital CME (Continuing Medical Education) and patient management tools, CLIRNET is the fastest growing community of doctors in India. CLIRNET provides a scalable platform for the Indian healthcare industry’s movement towards digital knowledge-based marketing (KBM) programs. CLIRNET’s team of 250+ (from NYU, IIM, IIT, and other premier institutes) is located in Mumbai & Kolkata. CLIRNET is a Stanford Seed company that was nominated by Times Network Digital Summit in the Top 5 Companies for Digital Social Innovation. As per an institutional study conducted by researchers from IIM-Bangalore & HEC-Paris, the platform has helped guide clinical decisions for 89% of Doctors with a 91% NPS (Net Promoter Score) Visit us to know more!

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