Mobility Analyst FBL Ops Support

Mobility operates one of the world's largest corporate travel programs, covering business travel, assignments, and events. We deliver a world-class service to our customers, allowing them to focus on what matters most.

Responsible for supporting and enabling critical Mobility processes by executing key operational tasks. This role ensures the smooth functioning of Mobility operations by managing reporting, insights, and operational controls while collaborating closely with the DL MU Lead.

Key Responsibilities:

Process Execution Support

• Carry out basic mobility support activities including:

• Assisting with Cross Border Agreement documentation and routing

• Supporting batch entries for Travel Start/End Dates and assignment closures

• Facilitating traveler registration and de-registration in relevant systems

• Preparing and organizing Power of Attorney documents

• Supporting stealth travel case logging and coordination tasks

• Assisting in billing documentation preparation (as guided)

Data Entry & Accuracy

• Maintain accurate and up-to-date mobility-related data in tracking systems and spreadsheets.

• Support data gathering and validation activities for mobility reports and internal reviews.

• Flag inconsistencies or missing information to senior team members.

Documentation & Compliance

• Assist in organizing compliance records and filing documentation.

• Follow operational checklists to ensure required compliance steps are completed.

• Support basic controls and routine documentation reviews.

Team & Coordination Support

• Coordinate with internal stakeholders (HR, Legal, Finance, etc.) to gather required information for cases.

• Assist in tracking escalations or queries and route them to the appropriate team members.

• Support ad hoc requests from the MU Operations team related to process flow, tools, or documentation.

Continuous Learning & Process Familiarity

• Participate in training sessions and shadowing opportunities to build understanding of mobility processes.

• Document work activities and update standard operating procedures as needed.

• Identify minor areas for improvement or streamlining within assigned tasks.

#LI-LATAM

Job Qualifications:

Must have

• Strong attention to detail and basic analytical ability.

• Good communication and teamwork skills.

• Proficient in Microsoft Excel, Word, and Outlook.

• Ability to follow instructions and standard procedures effectively.

• Eagerness to develop operational and process skills

Required Skills:

The person in this role will need strong skills and experience in:

• Experience in a cross-border role, successfully managing multiple complex projects at a global level

• Considerable experience of delivering brand, marketing and communications projects in global organizations

• Outstanding communication skills

Optional Skills:

• Knowledge of the Travel Industry, desired

• Knowledge of Mobility processes, desired

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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