Mobile Optical Dispensing Assistant, Hampshire

Reposted One Month Ago
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Southampton, Hampshire, England, GBR
In-Office
Entry level
Healthtech • Professional Services • Retail
The Role
Provide patient-facing dispensing and clinical support in an optician practice: greet patients, manage appointments and orders, advise on frames, lenses, contact lens care and hearing services, perform basic clinical tests (visual field screening, colorimetry, OCT), manage stock, handle payments and banking, assist with spectacle fitting and minor repairs, maintain records and mandatory training, and support branch performance and administrative duties.
Summary Generated by Built In
Mobile Optical Dispensing Assistant

📍 Hampshire 💷 £26,780 + Dispensing Bonus + Company Car or Car Allowance 🕒 Alternate Saturdays | Monday-Saturday Rota

Love Eyewear, Fashion and Helping People Feel Their Best?

At Leightons Opticians & Hearing Care, we believe the perfect pair of glasses does more than improve vision. It builds confidence, reflects personality and helps people express their individual style.

We're looking for an experienced Mobile Optical Dispensing Assistant to support our practices across Hampshire. If you enjoy working with people, have a passion for eyewear and thrive in a varied role where no two days are the same, we'd love to hear from you.

This isn't your typical practice-based role. You'll travel between Leightons locations, bringing exceptional service, optical expertise and styling advice to patients across the region.

What Makes This Role Different?

✅ Work across multiple Leightons practices

✅ Company car or car allowance provided

✅ Combine eyewear styling with optical dispensing

✅ Meet new people and work with different teams every week

✅ Build your experience across a respected independent optical group

✅ Make a genuine difference to patients' confidence and quality of life

The Role

As a Mobile Optical Dispensing Assistant, you'll help patients find frames they love, lenses that suit their lifestyle and solutions that improve both their vision and confidence.

You'll:

  • Guide patients through frame and lens selection

  • Deliver an exceptional and personalised customer experience

  • Support spectacle dispensing and fittings

  • Take accurate measurements and complete optical orders

  • Assist with frame adjustments and repairs

  • Support pre-screening and clinical procedures

  • Promote our optical and hearing care services

  • Work closely with teams across multiple Leightons practices

Travel Requirement

This is a mobile role supporting Leightons practices across the region.

You'll be expected to travel to practices within approximately 90 minutes (1.5 hours) of your home address, providing support where it is needed most. Flexibility, adaptability and a willingness to travel are essential.

What We're Looking ForEssential
  • A minimum of 12 months' experience working within an optical practice or optical retail environment

  • Previous optical dispensing experience, including frame styling, frame selection and lens recommendations

  • Passion for delivering outstanding customer service

  • Strong communication and relationship-building skills

  • Full UK driving licence

  • Confidence working across different locations and teams

You'll Love This Role If You...
  • Have a genuine interest in eyewear, fashion and personal styling

  • Enjoy helping people feel confident and look their best

  • Thrive in a fast-paced, customer-focused environment

  • Like variety and meeting new people

  • Want to develop your career with one of the UK's leading independent optical businesses

Join Leightons

For nearly 100 years, we've been helping people see better, hear better and live better. Join us and become part of a business that combines clinical excellence with a truly personal approach.

If you have at least 12 months' optical experience and are ready for a role that offers variety, independence and the chance to make a real impact every day, we'd love to hear from you.

See better. Feel better. Look your best. That's what we help our patients achieve, and you could be part of it.

Skills Required

  • Greet patients, manage appointments, and accurately record patient information using the OPTIX system
  • Assist patients with frame selection, dispense and fit spectacle frames and lenses
  • Perform preliminary clinical tasks such as visual field screening, Colorimetry, and OCT examinations
  • Manage customer orders, including contact lenses, and assist with insertion, removal, and care of lenses
  • Promote and assist in delivery of Hearing Care services including hearing aids and accessories
  • Prepare and organise paperwork to support Optical and Hearing clinics and manage patient reminders
  • Accurately process daily banking, manage the till, and handle customer payments
  • Take and record accurate spectacle measurements, utilising the EDI system for orders
  • Adjust and fit frames, perform minor spectacle repairs, and maintain tools and equipment
  • Manage stock: check shipments, update stock records, price goods, maintain displays, and handle supplier returns
  • Maintain high standards of appearance, timekeeping, professionalism, and compliance with company policies
  • Keep contemporaneous records and ensure mandatory training is maintained
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The Company
HQ: Waverley
490 Employees
Year Founded: 1928

What We Do

Leightons Opticians and Hearing Care is a family-run business providing expert eye and hearing care. With 36 practices across the South of England, the company specializes in prescription glasses, sunglasses, contact lenses, and hearing products, prioritizing a person-centered approach and incorporating technological advancements to ensure the best possible outcomes for their patients' vision and hearing health.

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