Mobile Optical Dispensing Assistant, East & West Sussex

Reposted One Month Ago
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Crawley, West Sussex, England, GBR
In-Office
Entry level
Healthtech • Professional Services • Retail
The Role
Provide patient-facing dispensing and clinical support in an optician practice: greet patients, record information in OPTIX/EDI, advise on frames and lenses, assist with contact lenses and hearing care, perform preliminary clinical tests (visual field screening, Colorimetry, OCT), manage orders, stock and tills, complete minor spectacle repairs, maintain equipment and mandatory training, and support branch performance and professionalism.
Summary Generated by Built In
Mobile Optical Dispensing Assistant

📍 East & West Sussex 💷 £26,780 + Dispensing Bonus + Company Car or Car Allowance 🕒 Alternate Saturdays | Monday-Saturday Rota

Love Eyewear, Fashion and Helping People Feel Their Best?

At Leightons Opticians & Hearing Care, we believe the perfect pair of glasses does more than improve vision. It builds confidence, reflects personality and helps people express their individual style.

We're looking for an experienced Mobile Optical Dispensing Assistant to support our practices across East & West Sussex. If you enjoy working with people, have a passion for eyewear and thrive in a varied role where no two days are the same, we'd love to hear from you.

This isn't your typical practice-based role. You'll travel between Leightons locations, bringing exceptional service, optical expertise and styling advice to patients across the region.

What Makes This Role Different?

✅ Work across multiple Leightons practices

✅ Company car or car allowance provided

✅ Combine eyewear styling with optical dispensing

✅ Meet new people and work with different teams every week

✅ Build your experience across a respected independent optical group

✅ Make a genuine difference to patients' confidence and quality of life

The Role

As a Mobile Optical Dispensing Assistant, you'll help patients find frames they love, lenses that suit their lifestyle and solutions that improve both their vision and confidence.

You'll:

  • Guide patients through frame and lens selection

  • Deliver an exceptional and personalised customer experience

  • Support spectacle dispensing and fittings

  • Take accurate measurements and complete optical orders

  • Assist with frame adjustments and repairs

  • Support pre-screening and clinical procedures

  • Promote our optical and hearing care services

  • Work closely with teams across multiple Leightons practices

Travel Requirement

This is a mobile role supporting Leightons practices across the region.

You'll be expected to travel to practices within approximately 90 minutes (1.5 hours) of your home address, providing support where it is needed most. Flexibility, adaptability and a willingness to travel are essential.

What We're Looking ForEssential
  • A minimum of 12 months' experience working within an optical practice or optical retail environment

  • Previous optical dispensing experience, including frame styling, frame selection and lens recommendations

  • Passion for delivering outstanding customer service

  • Strong communication and relationship-building skills

  • Full UK driving licence

  • Confidence working across different locations and teams

You'll Love This Role If You...
  • Have a genuine interest in eyewear, fashion and personal styling

  • Enjoy helping people feel confident and look their best

  • Thrive in a fast-paced, customer-focused environment

  • Like variety and meeting new people

  • Want to develop your career with one of the UK's leading independent optical businesses

Join Leightons

For nearly 100 years, we've been helping people see better, hear better and live better. Join us and become part of a business that combines clinical excellence with a truly personal approach.

If you have at least 12 months' optical experience and are ready for a role that offers variety, independence and the chance to make a real impact every day, we'd love to hear from you.

See better. Feel better. Look your best. That's what we help our patients achieve, and you could be part of it.

Skills Required

  • Use OPTIX patient management system accurately
  • Use EDI system to record measurements and manage orders
  • Perform preliminary clinical tests (visual field screening, Colorimetry, OCT)
  • Assist with contact lens insertion, removal and care
  • Dispense, fit and adjust spectacle frames and lenses
  • Handle till operations, daily banking and payments
  • Manage stock, check deliveries against purchase orders and maintain displays
  • Perform minor repairs to spectacles and maintain equipment
  • Provide excellent customer service and manage patient enquiries/complaints
  • Maintain mandatory training and contemporaneous clinical records
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The Company
HQ: Waverley
490 Employees
Year Founded: 1928

What We Do

Leightons Opticians and Hearing Care is a family-run business providing expert eye and hearing care. With 36 practices across the South of England, the company specializes in prescription glasses, sunglasses, contact lenses, and hearing products, prioritizing a person-centered approach and incorporating technological advancements to ensure the best possible outcomes for their patients' vision and hearing health.

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