blueStone Recruiting is a national search firm with a focus of placing top Web and Applications talent from the Analyst level to Directors of Application Development with prestigious organizations nationwide We are working with alarge financial institution that has asked us to find them a Mobile Device Support Specialist.
Job DescriptionThis role is on the End-User Computing team, which is responsible for testing, designing and implementing user facing enterprise solutions specifically to enhance their productivity. The successful candidate will be self-motivated with a broad understanding the Mobility market and a deep understanding of AirWatch, iOS and Android technologies. The role will require excellent problem-solving skills and the ability to rapidly learn and apply new and constantly evolving technologies.
Qualifications4+ years of mobile support services experience
In-depth experience in supporting iOS, Androids, Windows and other smartphones and tablets
In depth knowledge and experience in Mobile device configuration, app installations and troubleshooting
In-depth understanding of AirWatch and/or other Mobile Device Management systems (MDMs) as it pertains to mobile device support
Excellent client management skills, both through verbal and written interaction
Ability to work independently and collaboratively, outside of comfort zones
Good project management skills; ability to coordinate with colleagues on the project team; capacity to deliver results on time
Outstanding communication skills including the proven ability to convey complex ideas through clear communication, concise reports, and effective oral presentations
Excellent understanding Microsoft Outlook, Microsoft Direct Access and Windows platforms
Skills Required
- 4+ years of mobile support services experience
- Experience in supporting iOS, Androids, Windows and other smartphones and tablets
- Experience in Mobile device configuration, app installations and troubleshooting
- In-depth understanding of AirWatch and/or other Mobile Device Management systems
- Excellent client management skills
- Ability to work independently and collaboratively
- Good project management skills
- Outstanding communication skills
- Excellent understanding of Microsoft Outlook, Microsoft Direct Access and Windows platforms
What We Do
For 20 years blueStone Solutions Group has helped innovate the world alongside the companies we work with, and we have done so while maintaining an excellent relationship with our clients. Whether you come to us as an organization looking for talent or a professional seeking a job, you can feel confident in the hands of our experienced and diligent team. We were founded in 2002, as an IT-focused employment agency. Throughout the decades we have moved into and cemented our value in the engineering, healthcare, finance, and accounting industries. Our expert team of recruiters and account managers is the power plant behind the incredible wishes we have helped make true from autonomous vehicle development to vital support for military communications. When you’re ready to elevate your workforce, contact us or visit our site for more info.
