The Role
Provides temporary front-of-house reception cover at commercial office buildings. Responsibilities include welcoming and registering visitors, managing post and couriers, supporting tenant initiatives, completing administration and reporting, identifying building issues, and coordinating with maintenance contractors. The role requires flexibility for varying shifts, independent working, excellent customer service, professional presentation, communication skills, and Microsoft Office proficiency.
Summary Generated by Built In
Cover Receptionist
Edinburgh
Salary: 14.24 Per Hour (including Holiday)
Are you looking for a role where you work occasionally and could fit around study/family/own business. One which gives you the flexibility to work as and when you choose? We have an opportunity for temporary cover receptionists to provide exceptional customer service, on an ad hoc basis.
You will be an experienced receptionist, or customer service professional, who understands the importance of delivering a warm welcome to everyone. You will be immaculately presented, organised and reliable.
Edinburgh
Salary: 14.24 Per Hour (including Holiday)
Are you looking for a role where you work occasionally and could fit around study/family/own business. One which gives you the flexibility to work as and when you choose? We have an opportunity for temporary cover receptionists to provide exceptional customer service, on an ad hoc basis.
You will be an experienced receptionist, or customer service professional, who understands the importance of delivering a warm welcome to everyone. You will be immaculately presented, organised and reliable.
You will be flexible and confident to ‘step in’ to provide reception cover, for holiday, sickness absence or even longer periods of temporary support.
Key Responsibilities
- Take ownership of the front of house service and provide a warm welcome to everyone who enters the building
- Greet and register visitors, - following sign in processes
- Manage post and couriers
- Follow instructions left by the regular front of house receptionist to oversee agreed tenant activity initiatives
- General administration and reporting (as required)
- Start and finish times vary and can be anytime between 8.00am- 6.00pm. You will usually work independently but occasionally alongside a building manager
- Reporting any building issues and dealing with maintenance contractors/engineers
Skills, Knowledge and Expertise
- Reception/ first class customer service expert
- A real people person with a warm personality
- Proven ability to work independently or as part of team
- A can-do attitude
- Excellent communication skills
- Microsoft Office proficient
- Strong administration skills
- Not fazed by travel to agreed reception locations
- Flexible, adaptable and happy to take on responsibility and work independently
- Immaculately presented
Benefits
- Contributory pension scheme / life assurance
- 24 / 7 access to a virtual GP for you and your family
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
- Financial and legal information support
- Discounts and deals across multiple businesses
- Referral programme
- LAH training academy
About
About LAH Property MarketingLAH Property Marketing provides front-of-house reception, on-site marketing and tenant experience services for commercial office buildings nationwide. We work with developers, agents and property managers who believe in the value of an exceptional front-of-house experience.Equal opportunitiesIf you require adjustments during the recruitment or onboarding process, please let us know. Any workplace adjustments will be considered in line with the requirements of the role and operational setting.
Skills Required
- Reception or first-class customer service experience
- Excellent communication skills
- Strong administration skills
- Microsoft Office proficiency
- Ability to work independently and as part of a team
- Flexible and adaptable approach to varying reception locations and working hours
- Reliable, organized, and willing to take responsibility
- Warm, people-focused personality and can-do attitude
- Immaculate professional presentation
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The Company
What We Do
LAH Property Marketing provides property-savvy front-of-house reception, on-site marketing, and community & lifestyle management services for commercial property schemes nationwide. Working with property managers, developers, asset managers, and commercial agents, the company supports tenants, assists building management teams, and complements letting strategies. They are a people-focused, Living Wage Foundation employer dedicated to helping developments look and feel great through their professional, dynamic teams.
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