Description
Position Summary
The Mobile Business Manager leads Bahama Buck's mobile sales strategy and operational support, encompassing Food Trucks & Trailers, Tent Service, Catering, and Fundraising. This role drives external growth by supporting franchisees in mobile operations, maintaining brand compliance across the trailer and truck fleet, optimizing mobile technology, and ensuring excellent service for contract partners.
Responsibilities
- Develop and maintain standard operating procedures (SOPs) and brand standards for Tent Service, Catering, and Food Trucks & Trailers to facilitate operational consistency
- Optimize mobile POS systems, ordering technologies, and fleet GPS tracking compliance in collaboration with Field Operations
- Devise and maintain control systems, audit processes, and annual physical inspections to ensure mobile units adhere to brand standards and report sales accurately
- Serve as the primary marketing liaison for franchisees, collaborating with the Marketing team to develop sales assets, pitch decks, and advertising aids
- Consult with franchisees on mobile unit acquisitions and transfers, provide operational support, and manage new truck/trailer onboarding projects
- Establish and monitor key performance indicators (KPIs) to evaluate the effectiveness and profitability of mobile sales initiatives
- Identify and cultivate strategic national and regional partnerships to expand event opportunities across the franchise network
- Provide responsive technical and operational support to franchisees for catering and mobile sales opportunities
Requirements
- High school diploma or GED equivalent required; Bachelor's degree in Business, Marketing, or Hospitality preferred
- Bahama Buck’s shop experience is preferred, but not required
- 2+ years of leadership experience in mobile food service, franchise operations, catering, or event management
- Self-directed with strong organizational and project management skills
- Excellent verbal and written communication, negotiation, and franchisee relations skills
- Proficient with mobile POS systems, inventory management, remote technology, and project tracking tools
- Strong deductive reasoning and analytical problem-solving skills
- Licensed to operate an automobile without hours of operation restrictions
- Basic math proficiency (addition, subtraction, multiplication, division)
- Places value on diversity and shows respect for others
- Ability to problem-solve and handle high-stress situations effectively
Skills Required
- High school diploma or GED equivalent
- 2+ years of leadership experience in mobile food service, franchise operations, catering, or event management
- Licensed to operate an automobile without hours of operation restrictions
- Strong organizational and project management skills
- Excellent verbal and written communication, negotiation, and franchisee relations skills
- Proficiency with mobile POS systems, inventory management, remote technology, and project tracking tools
- Strong deductive reasoning and analytical problem-solving skills
- Basic math proficiency
- Ability to problem-solve and handle high-stress situations effectively
- Bachelor's degree in Business, Marketing, or Hospitality
- Bahama Buck's shop experience
What We Do
Bahama Buck’s is a dessert and beverage franchise specializing in Sno® shaved ice, Island Smoothies, acai bowls, Bahama Sodas, Red Bull® infusions, and other island-inspired treats. The company describes its mission as helping guests recharge, refresh, and create remarkable memories, while providing an allergy-friendly concept through a growing network of locations across the United States and a memorable guest experience.
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