Overview
Southeast Restoration Group (SRG), a faith-based company, is seeking a highly organized and detail-oriented Mitigation Team Coordinator to provide essential operational support to our Mitigation Department. This role plays a critical part in ensuring accurate scheduling, data integrity, dispatching efficiency, and financial stewardship across all mitigation projects. If you're a systems-minded coordinator who thrives in a fast-paced environment and loves keeping things running smoothly behind the scenes, this could be the perfect opportunity for you.
Your Impact: Key Responsibilities
- Scheduling & Dispatch: Create and manage the daily schedule for mitigation crews, ensuring jobs are assigned appropriately and equipment is allocated correctly.
- Data Accuracy & Recordkeeping: Maintain up-to-date electronic project records across platforms such as PSA, Xactanalysis, and Concur. Ensure accurate tracking of job progress, photo uploads, and file documentation.
- Communication Liaison: Act as the point of contact between the Mitigation Team and external partners (e.g., adjusters, TPAs), as well as internal stakeholders and customers. Ensure messages and updates are communicated clearly and promptly.
- Financial Stewardship: Track job invoices, review documentation for accuracy, submit payments for approval, and support the department’s billing processes.
- Team Support: Assist Mitigation Project Managers and Technicians by handling administrative logistics and removing roadblocks so the team can focus on field execution.
- Problem Solving: Use investigative thinking to solve scheduling conflicts, missing data, and system discrepancies—even when information is incomplete.
Qualifications
- Education: High School Diploma or equivalent required
- Experience:
- 3+ years of relevant professional experience
- Prior experience in dispatch, scheduling, or coordination roles preferred
- Technical Skills:
- Proficiency in business systems such as PSA, Concur, Xactanalysis, or similar project management platforms
- Strong Microsoft Office and file organization skills
Benefits
- Competitive Compensation Package
- Full Health Benefits: Medical, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life
- Safe Harbor 401K with up to 4% Company Match
- Paid Time Off Package including Your Birthday Off Every Year & 5 Paid Mission Trip Days
Ready to Keep the Wheels Turning?
If you’re a detail-driven coordinator who loves helping others succeed through organization and efficiency, we’d love to meet you. Apply today and join a company committed to restoring lives and serving with excellence.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High school diploma or equivalent
- 3+ years of relevant professional experience
- Prior experience in dispatch, scheduling, or coordination roles
- Proficiency in business systems such as PSA, Concur, Xactanalysis, or similar project management platforms
- Strong Microsoft Office and file organization skills
What We Do
Southeast Restoration is a full-service licensed general contractor focused on insurance repairs for homes and commercial properties. Its work includes emergency response, damage mitigation, structural repairs, and construction following water, fire, mold, or storm damage. Operating across the Southeast, the company helps customers navigate recovery and rebuild damaged properties, with restoration services intended to restore both the property and peace of mind.
