Milieu Supervisor

Posted 17 Days Ago
Be an Early Applicant
43560, Sylvania, OH, USA
In-Office
Junior
Other
The Role
Supervise and schedule Recovery Care Specialist (RCS) staff, lead onboarding and training, ensure coverage and documentation, support clients during meals/groups/crises, maintain EMR and HIPAA compliance, manage transportation and certification requirements, and assist hiring and disciplinary processes.
Summary Generated by Built In

Who We Are:

Founded as part of the Odyssey Eating Disorder Network, Aster Springs is unique in our ability to work with our clinicians, leaders, and experts nationally to ensure the care provided at Aster Springs is evidence-based and industry-leading within our state-of-the-art facility. Our Aster Springs Nashville locations provide residential and outpatient eating disorder treatment in a safe and serene environment to heal. Our multidisciplinary treatment team provides tailored treatment plans designed to meet the unique needs of each client.

What We Offer:

  • Collaborative environment dedicated to clinical excellence
  • Multiple Career Development Pathways
  • Company Supported Continuing Education & Certification
  • PPO & HDHP Health Plan Options
  • Flexible Dental & Vision Plan Options
  • 100% Company Paid EAP Emotional Well-Being Support
  • 100% Company Paid Critical Illness (with health enrollment plan)
  • 100% Company Paid Life & ADD
  • 401K with Company Match
  • Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
  • Generous Team Member Referral Program
  • Parental Leave

How You Will Contribute:

The Milieu Supervisor manages all aspects of recovery care specialist duties.  The Milieu Supervisor is responsible for all associated trainings (leading/scheduling) for recovery care specialist positions.

Relationships and Contacts:

Within the organization:  Maintains frequent and close working relationships with clients, President/CEO, National Director of Admissions, Nursing, facility leadership, peers and vendors.

Outside the organization:  May initiate and maintain working relationships with clinical providers, referral partners and vendors as needed and directed.

Essential Responsibilities

  • Schedule and supervise RCS staff to ensure consistent coverage across all shifts
  • Lead onboarding, training, and ongoing supervision of RCS staff; coordinate training plans with HR
  • Develop and implement necessary trainings; address re-training and disciplinary issues collaboratively with leadership
  • Participate in interviewing and hiring new RCS staff with HR
  • Lead/co-lead RCS meetings
  • Communicate staff updates from team and program meetings
  • Ensure RCS staff review and contribute to the Communication Log each shift
  • Attend required weekly and monthly staff and client meetings
  • Support clients during meals, groups, and high-intensity situations as needed
  • Fill in for RCS shifts when coverage is needed; act as a floor staff member when necessary
  • Ensure accurate and timely RCS documentation in client charts and cleaning logs
  • Maintain proper use of EMR and adhere to HIPAA, privacy, and infection control protocols
  • Follow transportation policy, vehicle log procedures, and on-call schedules
  • Maintain active CPR/First Aid certification
  • Ensure RCS staff are up to date with required trainings
Qualifications

What We Are Seeking:

Education and Experience

  • Bachelor’s Degree or higher preferred
  • 2 or more years of management experience preferred
  • Active First aid, CPR certification
  • Valid Driver’s License

Other Requirements

  • Position requires incumbent to have a valid driver’s license and vehicle insurance.

Aster Springs provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Aster Springs reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”

ISJP123

Skills Required

  • Active First Aid and CPR certification
  • Valid driver's license
  • Vehicle insurance
  • Familiarity with EMR use and HIPAA/privacy protocols
  • Bachelor's degree
  • 2 or more years of management experience
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The Company

What We Do

Toledo Center for Eating Disorders (also known as Aster Springs) provides personalized, evidence-based treatment for individuals of all genders and ages, including children and adults, struggling with eating disorders such as anorexia nervosa, bulimia nervosa, and ARFID. The center utilizes a comprehensive therapy model integrating individual, group, and family therapy, alongside cognitive behavioral therapy (CBT) and nutrition counseling, to support long-term recovery and independence.

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