MILAN - Station Manager (m/w/d)

Posted 9 Days Ago
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Milan
In-Office
Junior
Travel
The Role
Oversee location management, process optimization, team leadership, recruitment, fleet management, and customer consultation in a camper rental business.
Summary Generated by Built In

Why roadsurfer?

  • TEAMSPIRIT & TEAMEVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, barbecues or just an after-work drink at your station. 

  • EXCHANGE PROGRAM: Swap your workplace with one of your European colleagues and work up to four weeks a year in the most beautiful places in Europe.

  • CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself.

  • DISCOUNTS: Use our Corporate Benefits Platform and Family & Friends Discounts

The role - your passion

  • Your roadsurfer Station - Location Management: You take on the independent leadership and establishment of the location, closely collaborating with central departments to oversee day-to-day operations on-site

  • Process Optimization: You successfully implement existing standards and processes while contributing your own ideas (coordinating vehicle returns, handovers, and vehicle preparation)

  • Collaboration with roadsurfer Stations: You maintain constant communication with all international teams to ensure ongoing improvements

  • Team Leadership: As a Team Leader, you motivate and lead your on-site team. This includes onboarding, effective task planning, and quality control

  • Recruitment: You have control over building your team and seek the right talent for your location

  • Fleet Management: You always have an overview of the local vehicle fleet for rental and sales: documentation, maintenance, cleanliness, and coordination with local service partners

  • Customer Consultation: You advise customers on our products, myroadsurfer, abo, spots, and rent, and send them out as happy roadsurfers on the roads of Europe

What you need to surf the wave with us

  • Successfully completed training or studies in a relevant subject area or comparable qualification

  • At least 1-2 years of relevant work experience, preferably in areas such as car rental, tourism, or similar - career changers are welcome 

  • Experience in leading employees or teams is advantageous 

  • High service and customer orientation with a friendly and open demeanor

  • You are a hands-on and effective communicator

  • You are a resilient problem solver and highly organized

  • You speak excellent english, on top you also speak the language for the country you applied for fluently

  • Driver's license Class B

Please note that the adress of the station is in Castellanza

Ready to surf?

We look forward to receiving your application! If you have any questions, feel free to reach out to us at [email protected], and we will get back to you as soon as possible.

ABOUT #ROADSURFER

We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!

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The Company
HQ: München
490 Employees
Year Founded: 2016

What We Do

roadsurfer was founded in 2016 and is the world's leading expert in campervan travel with its colourful campervans for rental, subscription and sale as well as the roadsurfer spots platform. The roadsurfer campervan promise: Ready-to-go camping package, flexible cancellation or rebooking, unlimited free kilometres and always the latest campervan model.

The Munich-based company's core business - the hire and sale of campervans - is represented at over 70 locations in 14 European countries: Germany, France, Spain, Portugal, Austria, Italy, Belgium, the Netherlands, as well as England, Scotland, Ireland, Switzerland and in Sweden and Norway. In 2022, roadsurfer opens its first station in the USA, in Los Angeles. In 2024, the locations in Las Vegas and San Francisco will be added, as well as two stations in Canada: Vancouver and Calgary. In 2024, the camper expert will have a fleet of almost 8.500 campers worldwide, including VW, Mercedes Benz, Ford, Westfalia, Knaus and Bürstner. The company has developed into a digital lifestyle travel brand in the growing global outdoor travel market, not least thanks to the launch of roadsurfer spots.

Attention job seekers: If you want to start with us, you have to expect that our team is just as addictive as a road trip with our iconic campers. Surf the camper wave - we are curious about you!

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