Middleware Engineer IV (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Reporting to the Manager, Product Engineering, the Middleware Engineer IV helps deliver core connectivity technology services for Availity’s applications teams. You will work within the API Gateway Space, and then broaden your role to support the larger body of services provided by the Middleware Team.

Sponsorship, in any form, is not available for this position. 

Location: Remote, US

Why you want to work on this team: 

• You will be joining a high performing team covering technology services at the heart of Availity’s business
• This is a talented group of technologist that work well together, learn from each other and encourage and promote growth 

To be qualified for this position you:

• Have 7 - 10 years of progressive work experience with system administration and application implementation
• Must have experience working with Terraform, Ansible, and HTTP integration platforms
• Knowledge and experience working in an AWS environment, including VPCs, EC2, IAM, etc. and SSL Certificates
• Are an experienced software product administrator, preferably with Tyk or comparable API gateway software. 
• Can integrate both in house developed software and externally purchased software for large applications
• Are comfortable working in a 24x7 production environment with rigorous change control

You will set yourself apart: 

• Working with Product and Business Management teams

You will be: 

• Engaged with technology service management, including software upgrades, performance monitoring and application development team collaboration
• Providing guidance and expertise for application service design, data and transaction workflows, system performance, scalability, reliability and performance attributes
• Writing detailed technical documentation for entire systems, including subsystems, and identifying integration points
• Writing detailed operational documentation for standardized actions used for maintenance and support
• Providing on-call rotation support for production operations
• Participating in thorough post-mortem investigations for incidents, changes, and degradations
• Applying learning into continuous improvement and knowledge sharing initiatives
• Performing installation, upgrades, and patching for 3rd party software products
• Conducting planning for platform lifecycle activities to maintain performant and compliant systems
• Configuring and maintaining infrastructure as code
• Developing and managing processes for deployment of changes via rigorous change control procedures
• Performing unit testing and complex debugging, and identifying opportunities for automated testing where appropriate
• Working with other project team members to resolve problems or issues, providing guidance as needed
• Ensuring appropriate testing is being completed by the project team
• Working on large, complex projects that require skill and experience in multiple technical environments and process knowledge of a specific business area
• Estimating work efforts for backlog management and planning, and recommend resource allocations and task assignments for backlog and chartering
• Driving analysis of technical feasibility and feedback on new product objectives
• Partnering with all stakeholders, internal and external, to identify potential slippage or inter-team dependencies, and work to resolve problems or issues

Availity culture and benefits:

• Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!
• Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter resume review 
• Manager resume review 
• Recruiter video interview
• Manager video interview
• Panel video interview

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers