Middle Office Supervisor

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
Supervise middle office activities including trade and cash review, settlement processing, trade booking accuracy, end-of-day pricing, and client deliverables. Resolve position and cash breaks while addressing client system and trade queries. Collaborate with NAV, IT, risk, investor services, and business development teams, and support technology implementations that improve client processes. The role requires strong OTC and listed products knowledge, Excel skills, accuracy, and effective multitasking.
Summary Generated by Built In

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Middle Office Team

The HedgeServ Middle Office department has close links with our Dublin, New York and Sydney office. Due to the rapid growth we have experienced in Krakow, we are now looking to develop our Middle Office presence locally. The successful candidate will have an opportunity to join our team at a very early stage and play a key role in this growth and development. The new Middle Office team will work closely with the Dublin department and focus on our large and growing client base, projects and initiatives along with exposure to Hedge Fund Middle Office Space.


Key Responsibilities

  • Review the trade and cash details of trades in the market
  • Confirm and process the cash settlement of Resets, Option Premiums and Net cash figures
  • Ensure the accuracy of all trade bookings, end of day pricing, and client deliverables
  • Effectively communicate with clients assisting with all systems and trade related queries
  • Work closely with the various middle office, NAV, IT, risk, and investor service teams
  • Support the implementation of technology solutions to improve client processes with our business development team

Job Requirements for the role


Education:

  • Completed bachelor’s degree in business, accounting or finance

Experience:

  • 3-5 years’ of experience within a high demand fast paced work environment including experience in the Middle Office Space with strong product knowledge across OTC and listed products
  • Ability to interact with different market stakeholders to support the resolution of position and cash breaks
  • Strong Excel skills with problem solving ability

Personal skills:

  • Manage multiple tasks effectively in a time-sensitive environment with strong attention to accuracy and detail
  • Demonstrates willingness to learn and adopt new technologies

We’re proud to offer a benefits package and workplace culture designed to support your health, career ambitions and life beyond work.

  • LuxMed Premium Package
  • Life insurance and travel insurance
  • MyBenefit Platform
  • Employee Referral Program
  • Remote/hybrid working opportunities, or from the office
  • 100% funding for certifications and postgraduate studies accredited by ACCA, CIMA and IOB
  • Technical workshops and soft skills training
  • Sports and Social Club

Skills Required

  • Completed bachelor's degree in business, accounting, or finance
  • 3-5 years of experience in a fast-paced, high-demand work environment
  • Experience in the middle office space
  • Strong product knowledge across OTC and listed products
  • Ability to interact with market stakeholders to resolve position and cash breaks
  • Strong Microsoft Excel skills
  • Problem-solving ability
  • Ability to manage multiple tasks in a time-sensitive environment with strong attention to accuracy and detail
  • Willingness to learn and adopt new technologies

HedgeServ Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HedgeServ and has not been reviewed or approved by HedgeServ.

  • Healthcare Strength — Healthcare coverage is regarded as a strong element of the package, with medical plans often described as robust relative to other benefits. Comprehensive health and well‑being offerings are prominently featured.
  • Leave & Time Off Breadth — Vacation/PTO and paid holidays are consistently portrayed as above average within the overall package. Time off breadth combines with hybrid or remote options to support work‑life balance.
  • Flexible Benefits — Work‑from‑home and flexible hours are emphasized and appear to be widely available. Hybrid arrangements and wellbeing programs are highlighted alongside core benefits.

HedgeServ Insights

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The Company
HQ: New York, New York
1,471 Employees
Year Founded: 2008

What We Do

HedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic process automation, intuitive digital programs powered by machine learning, and enhanced by an extensive proprietary transaction data set. HedgeServ’s entrepreneurial and innovative spirit cultivates a productive and agile environment enabling its team to anticipate clients’ needs and consistently deliver solutions in real time. Led by the most experienced team of industry experts, HedgeServ with 1,500+ professionals around the globe expertly provides customizable solutions for their clients’ risk, portfolio management, middle office, investor relations, accounting, regulatory, compliance, and tax services. Since its inception in 2008, HedgeServ has received numerous accolades, including Top Overall Administrator and #1 rankings for Fund Accounting, Reporting & Reporting Technology, Client Service, Investor Services, Alternative Fund Expertise, and Regulatory Expertise. HedgeServ is a progressive company with continuously evolving ways of working to ensure a future-focused mindset. Our employees benefit from a robust career development framework and clear learning paths which outline career trajectory, training and progression plans. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and a comprehensive benefits package. HedgeServ was recognized as a Next Gen employer by RippleMatch on its list of 100 top workplaces for Generation Z for 2022. HedgeServ operates 13 offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, Philippines and Australia. To find out more information about HedgeServ, please visit www.hedgeserv.com

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