Mid-Office Operations Manager

Posted Yesterday
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Chicago, IL, USA
Hybrid
Senior level
Fintech • Machine Learning • Software • Financial Services
IMC is a proprietary trading firm powered by research and technology.
The Role
The Mid-Office Operations Manager oversees trade reconciliation, settlement accuracy, and the full trade lifecycle, while mentoring junior analysts and fostering operational excellence.
Summary Generated by Built In
The Middle Office Team at IMC is seeking a Mid-Office Operations Manager; in this dynamic role, you'll drive trade reconciliation and settlement accuracy, swiftly resolve discrepancies, and ensure seamless trade flow across platforms in collaboration with trading and IT teams. As a senior member of the team, you'll serve as a subject matter expert and lead by example; mentoring junior analysts, sharing institutional knowledge, and setting the standard for operational excellence. You'll play a critical part in overseeing the full trade lifecycle, managing accounts, and calculating P&L, all while fostering a culture of continuous improvement and automation in a fast-paced environment.
Key Accountabilities
  • Perform detailed intraday and next-day trade reconciliation, ensuring accuracy and timeliness across all activity
  • Calculate and reconcile daily P&L; manage monthly invoice reconciliation with exchanges, clearing firms, and other counterparties
  • Identify, escalate, and resolve daily trade and settlement breaks; conduct thorough root cause analysis and drive timely corrections at the clearing firm level
  • Own the full understanding of the trade lifecycle, from execution through final settlement, including all associated fees and regulatory considerations
  • Serve as an escalation point for complex operational inquiries related to trade flow, data integrity, and settlement issues
  • Act as a subject matter expert and go-to resource for the team, providing guidance and direction on non-standard or high-priority situations
  • Mentor junior analysts, providing ongoing coaching, knowledge transfer, and performance support to foster a high-performing team culture
  • Liaise between clearing firms and trading operations; oversee the execution of position, trade, and cash transfers
  • Engage regularly with Risk, Compliance, Finance, and Legal teams to ensure alignment on critical operational, regulatory, and risk-related matters
  • Drive cross-departmental initiatives to develop solutions that improve quality, efficiency, and scalability across support functions
  • Monitor high-level account balances and margin/collateral requirements in conjunction with the Risk team
  • Manage and analyze large, complex datasets; develop ad hoc and recurring reports to support operational and business needs
  • Champion an automation-first mindset, proactively identifying inefficiencies and leading initiatives to streamline and improve processes
  • Quickly assess and adopt new tools, procedures, and structures, continuously evaluating opportunities for operational enhancement

Knowledge & Skill Requirements
  • Bachelor's degree in Finance, Economics, Mathematics, or a related quantitative field (B.S. preferred)
  • 8+ years of experience in financial markets or a trading environment, with demonstrated growth in scope and responsibility
  • Extensive prior experience working directly with trading, front office, and/or technology groups is a plus
  • Advanced proficiency in Microsoft Excel and the broader MS Office suite
  • Technical skills in one or more data tools or programming languages, including but not limited to SQL Server, VBA, Power Query, Python, QlikSense, or PowerBI
  • Series 99 or 7 required, or a willingness to work towards obtaining within first year of employment
  • Exceptional communication and stakeholder management skills, with the ability to engage effectively across all levels
  • Proven ability to lead, mentor, and develop junior team members in a collaborative environment
  • Strong ability to gather, synthesize, and communicate complex business requirements in a clear and concise manner
  • Demonstrated track record of building and sustaining productive relationships with internal teams and external counterparties
  • Meticulous attention to detail with strong organizational and prioritization capabilities
  • Substantial analytical and structured problem-solving skills, with the ability to identify root causes and implement durable solutions
  • Proven bias for action; able to set priorities, take charge, and execute with urgency in a high-pressure, fast-paced environment
  • Highly adaptable, with the ability to manage multiple competing priorities, stakeholders, and deadlines simultaneously
  • Self-motivated and proactive, with a continuous improvement mindset and the initiative to drive change without being directed

Skills Required

  • Bachelor's degree in Finance, Economics, Mathematics, or a related field
  • 8+ years of experience in financial markets or a trading environment
  • Advanced proficiency in Microsoft Excel and the broader MS Office suite
  • Technical skills in data tools or programming languages such as SQL Server, VBA, Python
  • Series 99 or 7 required, or willingness to obtain within the first year

What the Team is Saying

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The Company
HQ: Amsterdam
1,954 Employees
Year Founded: 1989

What We Do

IMC is a global trading firm powered by a cutting-edge research environment and a world-class technology backbone. Since 1989, we’ve been a stabilizing force in financial markets, providing essential liquidity upon which market participants depend. Across our offices in the US, Europe, Asia Pacific, and India, our talented quant researchers, engineers, traders, and business operations professionals are united by our uniquely collaborative, high-performance culture, and our commitment to giving back. From entering dynamic new markets to embracing disruptive technologies, and from developing an innovative research environment to diversifying our trading strategies, we dare to continuously innovate and collaborate to succeed.

Why Work With Us

At IMC, the best ideas win, regardless of hierarchy. Graduates receive mentorship and make an impact from day one, while experienced hires get to shape their own path in a flexible, high-performance environment. We remove barriers so everyone can grow and help drive one of the world’s leading liquidity providers.

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About our Teams

IMC Trading Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 60 % of the time
HQAmsterdam, NL
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HQChicago, IL
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