Mid-Market Account Manager

Reposted 11 Days Ago
2 Locations
In-Office
Mid level
Information Technology • Software
The Role
The Mid-Market Account Manager drives retention, renewals, and expansion across mid-market accounts, partnering with clients to automate data operations and optimize integrations.
Summary Generated by Built In

About Deck

Deck is building the data infrastructure for the internet. We make scattered, login-protected data instantly accessible through clean APIs and integrations—empowering businesses to act fast and smart, with no friction.

We’re a team of builders from top-tier tech companies who believe one thing: great ideas need great data. If you thrive in early-stage chaos, own your work like a founder, and think in frameworks—not features—Deck might be your next home.

The Role
We’re looking for a Mid-Market Account Manager who blends commercial instinct with product fluency. You’ll own a portfolio of mid-market accounts across fintech, proptech, and energy management — helping clients automate their data operations, expand usage, and realize measurable value.

This is a revenue role. You’ll drive retention, renewals, and expansion while serving as a trusted advisor to clients who rely on Deck for mission-critical data access.

What You’ll Do

  • Lead renewals, upsells, and cross-sells across your account portfolio — you own the revenue outcomes

  • Build and manage strong relationships with client decision-makers and technical stakeholders

  • Partner with Product and Data Engineering to help clients optimize integrations and workflows

  • Develop a deep understanding of Deck’s product and data ecosystem to guide client adoption

  • Proactively identify growth opportunities and align internal resources to capture them

  • Conduct structured business reviews focused on ROI, product usage, and roadmap alignment

  • Surface client insights and influence product development priorities based on real usage

  • Create scalable playbooks, enablement materials, and reporting frameworks for account growth

  • Track account health, forecast renewals, and maintain accurate records in the CRM

Who You Are

  • 4–7 years of experience in Account Management, Customer Success, or Sales in SaaS or data/automation

  • Strong commercial mindset — you’ve owned renewal and expansion targets before

  • Product-oriented — you understand APIs, integrations, and data workflows and can translate them into client value

  • Skilled communicator who can move comfortably between operators and executives

  • Analytical and organized — you use data to guide actions and measure impact

  • Thrives in fast-moving, high-accountability environments

  • Bonus: experience with clients in fintech, proptech, sustainability, or energy data sectors

Why Join Deck?
  • Competitive pay for the right skills

  • Proven leadership with a track record of big results

  • Significant ownership and autonomy in how you operate

  • A team of exceptional peers tackling complex, high-leverage problems

  • Momentum: recent fundraise by top-tier investors, massive whitespace, and accelerating traction

Deck isn’t just a product—it’s a mission. We believe that businesses should spend more time thinking and building, and less time wrestling with data plumbing. If that vision excites you, and you’re energized by early-stage speed, ambiguity, and intensity—let’s talk.

Before applying, take a look at our Constitution. If you don't dislike it, there's a good chance you’ll love working here.

Top Skills

APIs
CRM
Integrations
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The Company
HQ: San Francisco, California
73 Employees
Year Founded: 2024

What We Do

Deck is the developer infrastructure to access user-permissioned data simply, and at scale.

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