About the Role
- The Account Executive position will manage the full sales cycle from building relationships with key stakeholders to negotiation and contracting
- Define our Ideal Customer Persona (ICP) for the mid-market by proactively setting a hypotheses, taking action, and adjusting as needed
- Lead demos of Channel Talk’s product offering to a variety of stakeholders
- Drive new business acquisition and expanding existing accounts through upsell and cross sell, ensuring high renewal rates
- Understand customer use cases to align them with Channel Talk’s solutions in order to identify new sales opportunities
- Collaborate with internal teams to share key customer feedback and insights to improve the overall product and customer experience
What We’re Looking For
- 1-3 years of experience as an Account Executive or 2+ years of experience as a Sales Development Representative at a B2B SaaS company
- Experience owning a book of business, with a focus on upsells, cross-sells, and expansion opportunities is preferred
- A strong sense of intellectual curiosity, you are driven on discovering the “why” behind prospects’ needs and are update to date with industry trends
- Thrives in a fast-paced, dynamic environment and excited to be part of a high-growth Sales team as we scale
- Understands the value of excellent customer service
- Well-organized with strong time management skills
- Experience exceeding a sales quota
Nice to Have
- Experience selling to e-commerce or DTC brands, particularly in fashion and beauty is a plus
- Experience in B2B SaaS sales
- Experience at a startup
- Korean language ability (a great plus)
What You’ll Get
- In-depth knowledge and experience selling a B2B SaaS product
- Experience in a fast-growing, venture-backed SaaS startup
- Flexible time off and hybrid work arrangements
- 15 days of PTO (with the option for more if needed)
- Latest MacBook or equivalent device
- 100% employer-paid health insurance options
- An office is located in Soho
- Transportation allowance for your daily commute (in addition to any business travel expenses)
- The anticipated OTE for this role is $80k-130k annually. Actual compensation and title will be based on experience, qualifications, and skills.
Process
- Submit your resume
- Recruiter Screening (Online)
- Peer Interview (Online or in-person)
- -----Meet your peer and understand how we work
- -----Pitch: Prepare an elevator or 5-minute pitch on any topic for the first interview (no keynote/presentation required)
- CEO/Founder Interview (Online)
- -----Meet the founders and understand why’s and how’s of Channel Talk
Similar Jobs
.jpg)
What We Do
Channel Talk is an AI messenger that is focused on helping DTC companies provide VIP-level customer service. We raised $40 million USD in our Series C, and are one of the fastest-growing B2B SaaS startups, currently servicing more than 150,000 brands across the world. At Channel Talk, we believe that a good product nurtures growth in a business and that simple conversations with customers can become the driving force for success. We help you stand out by utilizing AI to resolve repetitive inquiries so you have time to build genuine relationships through our powerful CRM and provide excellent support to your customers. Channel Talk offers: ✅ Unlimited live chat & team chat ✅ Customer Relationship Management (CRM) platform ✅ Customizable chatbots Want to learn more? Check us out: 🏡 Homepage: https://channel.io/en 📝 Blog: https://channel.io/en/blog 💼 Careers: https://channel.io/en/jobs 🇺🇸 https://channel.io/ko/jobs 🇰🇷 📺 Youtube: 📌 Global/KR: https://www.youtube.com/c/채널톡 📌 JP: https://youtube.com/@channel.io_JP
