Mid Market Account Executive

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Wilmington, NC, USA
In-Office
65K-80K Annually
Senior level
Productivity • Security • Software • Business Intelligence • Cybersecurity
The Role
Generate new revenue from mid-market enterprise accounts through quota-driven sales of telecommunications, connectivity, cloud, cybersecurity, voice, and managed network solutions. Develop proposals, manage opportunities and forecasts in CRM systems, maintain select customer relationships, resolve issues, identify expansion opportunities, submit contracts, and coordinate provisioning and delivery with customers, engineering, and care teams.
Summary Generated by Built In

Job title - Mid Market Account Executive

Location - Wilmington, NC

Job Summary:

The successful Mid-Market Account Executive will possess exemplary professional skills, always considering the best outcome for both the Company and the Customer in each situation. The Mid-Market Account Executive will primarily be responsible for quota-driven, new revenue generation, with a secondary focus on existing base management for the company. This will be achieved through the successful selling of products including, but not limited to, Fiber access and transport, voice, local, long distance, MPLS, private line, broadband, high-speed internet, VoIP, video, network management, managed network services, security solutions (i.e., firewall, SEIM, etc.), and cloud solutions (i.e., DRaaS, BaaS, IaaS, etc.).

The Mid-Market Account Executive will primarily focus on ‘new logo’ mid-sized enterprise accounts that have a ‘full potential’ wallet of approximately ~$2 - 10k MRC. Mid-Market Account Executives will also be allowed to retain select key customer accounts at any given time instead of these accounts being shifted to account management. These accounts will be reviewed on an annual basis with regional sales management to determine if/when they should be moved to an account manager.

Duties & Responsibilities:

  • Develop proposals using the full suite of Segra products to win new customers in Segra Markets, positioning against ILECS, MSOs, and other CLEC providers.
  • Responsible for a new revenue quota each month.
  • Use a customer relationship management front-end to manage sales opportunities and provide appropriate reporting and forecasting of activity.
  • Maintain mid-sized customer relationships with a select number of existing assigned
    Segra customers for services in market territory to be re-evaluated on an annual basis. Investigate and resolve any problems, and position additional products within the account.
  • Submit accurate customer contracts using the Wizard system or other CRM to Sales
  • Engineering or Customer Care organization for the provisioning of products.
  • Coordinate with customer and Sales Engineering resources to ensure expected due dates for product delivery are communicated and appropriate customer personnel remain updated.

Qualifications:

  • Education: Degree in sales/marketing or related field, equivalent work experience, or a combination thereof.
  • Previous Enterprise level, ILEC-CLEC sales experience and/or managed services experience preferred.
  • 5+ years of telecommunications sales or technology sales experience specifically including sales of products such as core connectivity, extended connectivity, storage and cloud services, and/or security solutions.
  • This role is ideal for a driven sales professional with a strong background in telecommunications and technology sales, looking to make a significant impact in a dynamic and growing company.

About Segra:

Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 20,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years. 

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

Medical, dental, vision insurance
Life insurance
401(k) match
Tuition and gym reimbursements
Vacation/PTO, paid holidays, floating holidays
Volunteer days, parental leave

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $65,000 - $80,000 + Uncapped Commission and ramp

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws in employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA’s personnel if you need assistance completing this application or to otherwise participate in the application process.
 

NOTHING IN THIS APPLICATION FOR EMPLOYMENT SHALL CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT.

Skills Required

  • Degree in sales, marketing, or a related field; equivalent work experience or a combination thereof
  • 5+ years of telecommunications sales or technology sales experience
  • Experience selling core connectivity, extended connectivity, storage and cloud services, and/or security solutions
  • Previous enterprise-level, ILEC-CLEC sales experience and/or managed services experience
  • Strong background in telecommunications and technology sales

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