12 month contract with the potential for multiple extensions.
Background:
Seeking a highly skilled and proficient Developer adept at developing in Microsoft Dynamics for the purposes of creating a Customer Relationship Management tool for the enterprise.
Duties & Responsibilities:
- Serves as a subject matter expert (SME) responsible for the overall design, architecture, and implementation of the Customer Relationship Management Tools (CRMs) in Microsoft Dynamics, as well as their integration with other systems.
- Defines the logical, technical, and physical architecture for the Microsoft Dynamics CRM solution.
- Develops a ready Customer Relationship Management solution in Microsoft Dynamics.
- Directs the day-to-day administration, support, maintenance and monitoring of the Microsoft Dynamics CRM solution, including customizations and configurations.
- Develops and implements, and trains others to develop in Microsoft Dynamics.
- Helps gather and document requirements from non-technical business users.
- Uses technical expertise to translate business requirements into effective system requirements and functional design documents.
- Collaborates with business analysts, project managers, and other technical staff to understand business requirements and translate them into technical solutions.
- Assist with any data migration tasks, to and from the Microsoft Dynamics CRM solution.
- Prototypes and demos recommended solutions for users.
- Integrates Microsoft Dynamics CRM with third-party applications, databases and external systems, where necessary.
- Provide ongoing technical support and training for end-users.
- Perform regular quality assurance and testing to ensure the solution meets the needs of the end-user.
- Assist with the project planning, scheduling and deployment of the new CRM features.
- Education: Bachelor’s Degree from an accredited college or university in Engineering, Computer Science,
- Information Systems, Business or other related discipline.
- 7 years of experience in IT industry
- 3 years of experience as a technical expert in an IT organization
- 3 years of experience developing in Microsoft Dynamics
- Proficiency in Microsoft Dynamics 365 CRM Development and customization
- Experience with Javascript, C#, .NET, and Web Services
- Knowledge of Dynamics 365 APIs and SDKs
- Understanding of Customer Relationship Management solutions
- Experience with SQL, database management and data migration techniques
- Strong communication skills and ability to work in a team environment
- Problem solving skills
- Master’s Degree in Computer Science, Information Systems, or other related field or equivalent work experience.
- Experience building a CRM solution in Microsoft Dynamics from design through development (Full Life Cycle)
- Strong understanding of CRM data modeling, workflows and user interface customization
- Familiarity with Microsoft Power Platform (Power BI, Power Automate, Power Apps)
- Familiarity with Microsoft SharePoint.
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What We Do
Booker DiMaio, King of Global Solutions, is an SBA 8(a) small business and minority-owned engineering & software modernization firm in Maryland leading the IT industry with proven performance and innovative design, development, and integration services. We lead agile-based digital transformations delivering sleek, intuitive, user-focused solutions.
CORE COMPETENCIES:
TECHNOLOGY: Cloud Computing, Big Data Visualization, Analytics, DevSecOps, Cybersecurity, Health IT, IT Modernization, Infrastructure As a Service, Integration & Sustainment, Software Engineering, System Architecture
OPERATIONS: Staff Augmentation, Program Management, Telecommunications, User Experience Design, Administrative, Contact Center Support, Security Operations Center, Technology Transformation, Technology Advisory, Research & Development, Rapid Prototyping
TECHNOLOGY PORTFOLIO:
Booker DiMaio provides access to a suite of technology solutions through our reseller network, delivering added value to national security missions and government transformation for defense, intelligence, and civilian customers. A few of our notable partners are AWS, Microsoft Azure, FedRAMP Cloud Solutions, SecuLore
DIFFERENTIATORS:
SPECIALIZED - Our team is specially hired for each project and has a combined 90+ years of specialized industry experience.
DRIVEN - We deliver solutions that are based on an in-depth understanding of the industry and commitment to improving user experiences.
COMPREHENSIVE - We offer a comprehensive suite of end-to-end Big Data solutions, including cloud platforms, software engineering, DevSecOps, cybersecurity, and much more.
COMPLIANT - Our tailored solutions facilitate compliance with CMMC, NIST, and other strict regulatory requirements.
EFFECTIVE - Our cross-functional team of industry experts will carry your mission-critical operations to success, increasing digital proficiency across the globe with modern software and technology solutions.
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