Ludia Consulting is one of the fastest-growing and most innovative Microsoft Dynamics partners across Finance & Supply Chain, Customer Engagement, and Power Platform.
We’re a team that cares about doing meaningful work for our clients and our communities. Our people grow quickly here, supported by hands-on experience, collaboration with Microsoft, and opportunities to give back through nonprofit initiatives.
The Role
The Microsoft Dynamics 365 Business Development Representative is responsible for building sales pipeline by engaging both existing customers and known prospects within the Dynamics 365 ecosystem. This is a high-activity role focused on outbound outreach, account re-engagement, and identifying new opportunities within our existing database. You will partner closely with experienced sales leaders and Microsoft teams to turn those conversations into qualified opportunities.
What You’ll Do
Outbound Prospecting & Pipeline Building
- Reach existing and known Dynamics 365 customers by phone, email, and campaign, and re-engage dormant accounts.
- Find companies on legacy or fragmented systems that are ready to modernize on Microsoft
- Spot upgrade, expansion, and optimization openings across Dynamics 365 and Power Platform
Discovery & Needs Identification
- Lead high-level conversations to understand customer needs and current Dynamics usage
- Identify gaps, pain points, or missed opportunities within their existing infrastructure
- Ask strong questions and gather enough context to qualify interest
- Pass well-defined opportunities to senior sales and solution teams
Microsoft-Aligned Selling
- Collaborate with Microsoft field sellers and internal teams on account targeting and outreach
- Participate in co-sell efforts and align outreach with Microsoft initiatives
Opportunity Support
- Convert outreach into sales-qualified meetings and opportunities
- Ensure strong handoff and context sharing with account executives and solution teams
Marketing & Campaign Support
- Support targeted outreach campaigns tied to events, webinars, and Microsoft programs
- Follow up with engaged prospects and help move them into active conversations
What We’re Looking For
- Hands-on experience with Microsoft Dynamics 365 (Required)
- 5+ years of experience in a sales business development role
- A self-starter who owns their own activity and pace
- Curious about Microsoft solutions and genuinely eager to keep learning
- An introductory grasp of AI and a real interest in how it’s reshaping how businesses operate
- Builds rapport fast and earns trust early
- Detail-oriented in how you qualify, document, and hand things off
- One to four years in sales, BD, or an SDR seat, ideally high-activity and outbound
- Coachable, with an eye on growing into full-cycle sales
- Comfortable in a CRM, ZoomInfo, Apollo or a similar tool is a plus
- An energetic personality
Benefits / Why Ludia
- Family- and community-focused culture
- Remote-first environment when not traveling
- Unlimited PTO
- Comprehensive medical, dental, and vision benefits
- 401(k) plan
- Ongoing learning, growth, and Microsoft ecosystem exposure…and more!
Ludia Consulting is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
Skills Required
- Bachelor's degree in Information Systems, Business, or related field
- Experience selling or supporting Microsoft Dynamics 365 solutions
- Understanding of Dynamics 365 ecosystem including Finance, Supply Chain, CE, and Power Platform
- Experience leveraging CRM systems for pipeline management
- Strong communication and presentation skills
What We Do
Pioneering Tomorrow’s Physical Operations At the heart of Ludia Consulting lies a relentless ambition: to redefine the landscape of Microsoft Physical Operations and Field Services through cutting-edge software solutions. With a 100% referable client list, we are confident in our ability to exceed customer expectations and become a key trusted partner for all our customers. As steadfast partners with Microsoft, we’ve recently established an Innovation Committee, to work hand-in-hand with Microsoft engineering and our esteemed clients. This exclusive collaboration ensures a continuous feedback loop, allowing Microsoft to enhance its products while fostering unparalleled innovation. Our expertise in Dynamics 365 is unmatched. From global partners to Fortune 500 clients, we breathe life into Microsoft Dynamics 365 solution architecture and consulting. With a team of some of the most experienced and certified professionals, we navigate complexities across industries, be it manufacturing, energy, or professional services. Our approach? It's deeply personal. We immerse ourselves in understanding our client's technology visions. By listening, comprehending, and delivering, we architect solutions for the world's ever-evolving challenges. Each solution we curate is not just sustainable but scalable, ensuring we remain at the cutting edge of our industry. But beyond technology, we're a community. A diverse, dynamic team bound by trust and excellence. Altruism fuels us. Our commitment extends to serving nonprofit organizations, offering our services to NGOs eager to explore Microsoft Dynamics. Our commitment to Dynamics for Good is at the center of our business because, for us, community isn't just a word—it's our ethos. Together, we don't just imagine the future. We shape
