Microsoft 365 Collaboration Lead - German speaking (M/W)

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Zürich, CHE
In-Office
Information Technology
The Role
Company Description

Our mission for the past 30 years?
Be there at the right moment!

Our expertise?
Helping our clients capture the user's attention and transform that fleeting interaction into a memorable one. This is why we assist companies in implementing and managing digital solutions for a reinvented user experience.

What is the right interaction?
It’s about capturing our attention at the right moment, in the right place, and converting it into desire and trust. A delicate balance between too much and too little. Between too early and too late.

Become an SQLian and be part of this great adventure within a human-sized company with big ambitions.
We are over 2,200 talents across more than 13 countries and 3 continents.

Our culture?
Dare and create.

Job Description

As part of the development of our activities with one of our clients, we are looking for a M365 Technical Lead that will design, implement, and maintain unified communication and collaboration systems (UCC).

Main duties :

  • Drive end-to-end execution of Unified Communication & Collaboration projects
  • Architect and deploy including VoIP, video conferencing, messaging platforms, and collaboration tools
  • Ensure high availability, performance, and security of UCC services across the organization
  • Collaborate with cross-functional teams to understand business requirements and deliver high-value solutions that meet the needs
  • Provide with technical mentoring team members, stimulate knowledge sharing and best practices
  • Analyse and resolve related issues, ensuring minimal disruption to users and services
  • Deliver high-level support for critical incidents and advanced troubleshooting

Qualifications

We are looking for :

  • Knowledge in Unified Communications systems (VoIP, video conferencing, instant messaging and Microsoft 365 UCC tools (Teams, SharePoint, Exchange Online)
  • Network fundamentals (QoS, SIP, firewall rules for UCC)
  • Security and compliance in UCC environments 
  • Experience in incident management and 3rd level support
  • Experience in large and complex organizations is expected

Additional Information

Why join us?

  • A human-sized agency (150 people) close to its clients: you will work within our offices or at our clients' sites in a team
  • Career support with HR standards: annual reviews, mission follow-ups, training, certifications, and more...
  • A friendly and dynamic work environment!

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The Company
Levallois-Perret
2,791 Employees
Year Founded: 1990

What We Do

Founded in 1990, SQLI Digital Experience is a European full-service digital company that defines, builds and grows the digital business value of international A-brands. Technical and creative thinkers, their teams are committed to delivering meaningful and engaging experiences by leveraging technologies, methodologies, skills and creativity to get closer to the customer or user and capture their attention. They design, develop and deploy solid and high-performing architectures that improve business agility, increase efficiencies and facilitate business growth. Their 2,100 employees are located in 13 countries: France, Switzerland, Luxembourg, Belgium, The United Kingdom, Germany, Sweden, The Netherlands, Denmark, Spain, Morocco, Mauritius and Dubai. In 2021, the SQLI Group achieved revenue of €226m. SQLI has been listed on Euronext Paris (SQI) since 21 July 2000. For more information, visit our website: https://www.sqli.com

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