MHI Talent Solutions | NetSuite Administrator

This pivotal position resides with one of our Talent Solutions client where we have established a strong partnership in the midst of an exciting NetSuite implementation.  The role of NetSuite Administrator is focused on the dynamic needs of this client's success with NetSuite and other integrations as they are added. This role plays a crucial role in serving as an administrator for the company's ERP and trainer for the users.  This position is focused around how the system is related to their inventory related industry and seeks someone with strong knowledge of integrations, E-Commerce and how NetSuite is best utilized in that environment. 

Industry: Retail

Role: NetSuite Administrator

Location: San Diego, CA (Hybrid)

Status: MHI is the Implementation Partner

Key Responsibilities: 

NetSuite Proficiency: 

• Administer and maintain the NetSuite ERP system, ensuring optimal performance and system configuration. 

• Customize NetSuite functionalities, including record types, workflows, forms, and permissions, to align with business requirements. 

• Manage user roles, permissions, and security settings within NetSuite. 

SuiteScript and SuiteFlow: 

• Develop and implement customizations using SuiteScript 2.0 to enhance system capabilities. 

• Automate and streamline business processes through SuiteFlow, building and troubleshooting custom workflows, scripts, and reports. 

Data Management and Integrations: 

• Oversee data import/export processes (CSV, Excel, web services) to ensure data integrity. 

• Manage third-party integrations, with experience in Celigo and Magento integrations highly desirable. 

• Implement and maintain API integrations (RESTlets, SOAP web services) to support business operations. 

Analytics: 

• Develop and maintain custom reports and dashboards using SuiteAnalytics to support management and business operations. 

• Monitor and analyze KPIs and metrics related to eCommerce and retail performance, such as sales conversion rates, customer acquisition cost, and inventory turnover. 

• Experience with NetSuite Analytical Warehouse (NSAW) is highly desirable. 

System Administration: 

• Oversee system updates and patches; perform routine maintenance tasks to ensure system reliability. 

• Implement NetSuite customizations, including custom fields, forms, and records, to meet evolving business needs. 

Project Management and Communication: 

• Lead NetSuite-related projects, including upgrades, new module implementations, and system migrations. 

• Collaborate with cross-functional teams, especially Finance, IT, and Sales, to gather requirements and implement solutions. 

• Provide training and support to end-users on NetSuite best practices and troubleshooting. 

• Document system processes, workflows, and user guides to facilitate knowledge sharing. 

Qualifications: 

Education and Certifications: 

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or a related field. 

• NetSuite Certifications (e.g., NetSuite ERP Consultant or SuiteFoundation) are highly desirable. 

• Additional certifications in project management (e.g., PMP, Agile) or eCommerce platforms are a plus. 

Experience: 

• Minimum of 3 years of NetSuite Administration experience, particularly in a retail/eCommerce environment. 

• Experience in the optical industry (eyewear, optical products, or medical devices) is highly desirable. 

• Proven experience supporting eCommerce platforms, order management systems, and inventory management. 

Technical Skills: 

• Proficiency in NetSuite ERP, including Financials, Inventory, and CRM modules.
• Experience with SuiteScript 2.0 and SuiteFlow for system customization.
• Familiarity with integration platforms, especially Celigo.
• Strong data management skills, including experience with data import/export and API integrations.