The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
This role will fill a critical need in the Services product line, within the product marketing team. Dextro™, the semiconductor industry's first collaborative robot (cobot) designed to optimize critical maintenance tasks on wafer fabrication equipment. Now deployed in multiple advanced wafer fabs around the world to meet industry’s autonomous fab vision, Dextro™, enables accurate, high-precision maintenance to minimize tool downtime and production variability.
The Marketing Manager will drive marketing activities as related to Dextro™ - developing a global product roadmap, managing customer communication, and external partner engagements. The role is highly cross-functional, focused on interacting with global product groups, product management, regional account teams, corporate development and other supporting business functions within Lam.
Product roadmap development
Conduct market surveys in partnership with global account teams & product groups, flagging opportunities for maintenance automation on Lam fleet
Develop marketing requirements for deploying Dextro™, that feed tool & automation development priorities for product development
Research compatability in Lam system configurations to recommend most efficient pathways to release Dextro™ for the installed base
Develop a multi-year roadmap of Dextro™, capabilities & tasks to communicate the long-term direction of product release to field teams
Communications & Dextro partner engagement
Create customer facing marketing collateral to articulate benefits of Dextro™, and partner with business development to drive customer adoption
Maintain a Dextro™, PR calendar and assist creation of blogs, videos, press releases in coordination with marketing communications
Partner with Lam capital to develop an advanced capability roadmap for next generation formfactors for intricate automation tasks & robotics mobility
- Bachelor’s Degree with 8 years of related experience, or master’s degree with 6 years of experience within semiconductor or advanced manufacturing industries
- Combination of an engineering & a business focused educational background or work experience
- Effective communicator and a problem solver with a reputation for getting things done
- Quantitative skills and presentation skills
- Experience with product development or marketing in a complex manufacturing or technology focused industry
- Prior robotics experience from advanced manufacturing, logistics, consumer, or advanced industries
- Knowledge of Lam Tools preferred
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
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Salary
CA San Francisco Bay Area Salary Range for this position: $114,000.00 - $253,000.00.
The above salary range for this position is relevant to applicants that reside or work onsite in the California, San Francisco Bay Area only. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors.
Our Perks and Benefits
At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
Skills Required
- Bachelor's degree with 8 years of related experience, or master's degree with 6 years of related experience
- Experience within semiconductor or advanced manufacturing industries
- Combination of engineering and business-focused education or work experience
- Effective communication and problem-solving skills
- Quantitative and presentation skills
- Experience with product development or marketing in a complex manufacturing or technology-focused industry
- Prior robotics experience in advanced manufacturing, logistics, consumer, or advanced industries
- Knowledge of Lam tools
Lam Research Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lam Research Corporation and has not been reviewed or approved by Lam Research Corporation.
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Parental & Family Support — Parental leave is described as 16 weeks fully paid for all new parents, with birth mothers averaging about 26 weeks total; adoption assistance and subsidized backup childcare are also included. These programs are consistently highlighted as standout elements of the package.
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Healthcare Strength — Medical options span PPO, CDHP, and HMO choices with company HSA funding, alongside dental and vision coverage. Coverage quality and breadth are emphasized, supported by wellbeing resources such as an EAP.
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Equity Value & Accessibility — An ESPP with a discount and look-back/reset features is highlighted, and many technical roles include RSUs and bonuses that lift total compensation. These equity mechanisms are frequently cited as meaningful components of total rewards.
Lam Research Corporation Insights
What We Do
Lam Research Corp. (NASDAQ:LRCX) is a global supplier of innovative wafer fabrication equipment and services to the semiconductor industry. The world's leading companies trust us as their valued partner because we bring together technology leadership, a strong values-based culture, and an unwavering commitment to prove our customers’ next big breakthrough. Our impact on the world can be seen all around us, as nearly every advanced chip today is built with our technology. Through collaboration, precision, and our commitment to delivery, we are transforming atomic-scale engineering and driving semiconductor breakthroughs that define the next generation. Lam Research Social Media Guidelines: By using or accessing this page, you agree to comply with LinkedIn’s Terms and Conditions. While we welcome participation and engagement, it is important to note that postings and/or comments by followers to Lam’s LinkedIn page do not necessarily reflect the opinions of Lam, nor does Lam confirm their accuracy. We expect that participants post content and commentary that is both relevant and respectful to this community as a whole. Lam reserves the right to remove any posts and/or comments that do not adhere to our guidelines and to block anyone who violates them repeatedly. Specifically, we do not tolerate these kinds of posts: • Abusive, harassing, stalking, threatening or attacking others • Defamatory, offensive, obscene, vulgar or depicting violence • Hateful in language targeting race/ethnicity, religion, gender, nationality or political beliefs • Fraudulent, deceptive, misleading or unlawful • Violations of any intellectual property rights • Spamming in nature • Commercial solicitation or solicitation of donations • Link baiting (embedding a link in your post to draw traffic to your own site) View Lam’s Online Privacy Notice Summary : https://www.lamresearch.com/privacy/
