Mgr, Instructional Technology

Job Purpose

As a Manager of Instructional Technology, you will be responsible for the coordination and implementation of technology to meet classroom instructional needs. The Manager leads a team that works with school, district, and state leaders to determine needs, gaps, and potential solutions and develops tools to streamline workflow and facilitate data management.

How You Will Impact Education

• Partner with IT to facilitate the downstream flow of information from the student information system to all instructional technology in use
• Oversee the current environments and recommend improvements in processes and workflow for all instructional technology
• Select and implement effective and efficient solutions for customers
• Act as a liaison between vendors and customers
• Oversee the help desk and change management processes for instructional technology systems
• Coordinate with client-designed support teams and other managers on cyclical tasks for start and end of year, testing administration, and summer programs
• Ensure connectivity between instructional systems
• Provide insight into data integrity and cleanliness
• Facilitate continuous improvement cycle through solution improvements, including product updates, plug-ins, configuration changes, and migration to other platforms as appropriate
• Participate in curriculum software planning, evaluations, and recommendations to improve service and determine impacts and configuration
• Oversee staff and third parties to accomplish goals and tasks as necessary
• Inform stakeholders of potential issues, solutions, and potential improvements
• Maintain documentation of procedures, processes, configurations, and contacts
• Maintain a current product listing and description of instructional software to offer options and recommendations for clients' needs.

Required Qualifications and Skills

• Ability to work independently with general guidance on outcomes and objectives
• Organized and able to successfully multitask
• Instructional and Assessment software knowledge and experience

Job Requirements

• Bachelor's Degree from an accredited institution or equivalent combination of education and experience
• Excellent customer service skills with a sense of urgent and the ability to work with people of various backgrounds and all levels of technical knowledge.
• Experience in designing, modifying, and creating business processes that will be used to implement technology solutions and roadmaps
• 1-2 years of administrator or superuser role in instructional technology systems
• 1-2 years of experience with direct staff experience
• Prior teaching experience required with
• Experience in database/application connectivity preferred
• May require travel both inside and outside of state
• May require occasional weekend or evening travel
• May perform other duties assigned.

Work Environment

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter:

• Usual office working conditions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• No physical exertion required.
• Travel within or outside of state.
• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.

FLSA Overtime Category

Job is exempt from the overtime provisions of the Fair Labor Standards Act.