Mgr of Human Resources

Posted 5 Days Ago
Be an Early Applicant
Richmond, VA, USA
In-Office
Senior level
Professional Services • Retail • Industrial • Manufacturing
The Role
Serves as a strategic HR partner to regional leadership, overseeing performance management, talent reviews, compensation, recruiting, employee relations, engagement, succession planning, and organizational change. Uses HR analytics and KPIs to guide decisions, supports multi-location staffing, administers incentive compensation programs, conducts investigations, and coordinates with HR centers of excellence including benefits, payroll, compensation, and HRIS.
Summary Generated by Built In
Job Summary & Responsibilities

Human Resource Manager - HVAC Products | Carrier Enterprise | Mid-Atlantic Region

 

Introduction: 

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet or exceed our customers' HVAC/R needs. Additional details about CE can be located at our website www.carrierenterprise.com

 

Company Website: 

www.carrierenterprise.com 

 

Job Summary: 

The Human Resource Manager-Field is a key advisor who provides high-level business partnership to the Region President and Leadership team. Within this role, the Human Resource Manager drives People initiatives to align with company goals and priorities. The Human Resource Manager is responsible for all key areas within the HR function, including Compensation, Benefits, Succession Planning, Performance Management, Recruiting, and Employee Engagement. This role will also ensure that the organizational culture fosters a People First approach through teamwork, employee engagement, accountability, and innovation. 

 

Duties and Responsibilities:

  • Partners with the Regional President and key regional leaders to understand organizational goals, drive business results, and serve as a change agent supporting business transformation and company initiatives.
  • Leverages HR analytics and key performance indicators to drive data-informed decisions, generate measurable outcomes, and support strategic organizational initiatives.
  • Partners with the recruiting team to develop sourcing strategies, hire top talent, and provide interview support for leadership roles; collaborates with the HR team and business leaders on collegiate recruiting efforts.
  • Leads the region’s performance management process, including goal setting, performance feedback, career discussions, and compliance completion.
  • Leads talent reviews for all associates through the Leadership Development Review (LDR) and Associate Development Review (ADR), including 9-Box assessments and individual development plans (IDPs) for high-potential associates.
  • Leads compensation initiatives, including merit planning, promotion and salary adjustments, and Incentive Compensation (IC) administration; manages IC plan deployment, tracking, and payouts while ensuring managers and associates understand plan structure and payout.
  • Provides guidance on employee relations issues, conducts investigations, and reviews written corrective actions as needed.
  • Coordinates with HR Centers of Excellence—including Benefits, Compensation, Payroll, and HRIS to ensure clients receive a high level of service.
  • Participates in regional and corporate committees and special projects.

 

 

 

Qualifications:

  • Strong background in performance management, employee relations, compensation, training/development, employment law, and change management
  • Proven successful track record in positive resolution of employee relations issues
  • Experience deploying variable compensation programs and sales commission plans
  • Previous experience in staffing and recruiting for multiple locations required
  • Ability to effectively manage time and prioritize workload while managing multiple projects simultaneously and consistently meeting deadlines
  • Proven ability to gain trust and credibility with clients at all levels of the organization
  • Excellent communication skills (both written and spoken); influencer
  • Demonstrated proficiency in the Microsoft Office Suite and Teams. 

 

Requirements:

  • Bachelor’s degree
  • Graduate degree a plus
  • 5-7 years of progressive Human Resources experience is required. In addition, previous Human Resources experience supporting multiple locations required

 

Benefits:  

  • Health Insurance  
  • Health Savings Account 
  • Dental Insurance 
  • Vision Insurance 
  • Life Insurance 
  • Disability Insurance (Short-term and Long-term) 
  • Employee Assistance Program (EAP) 
  • Tuition Reimbursement & Professional Development 
  • Paid Vacation & Sick time 
  • Company Paid Holiday's 
  • 401(k) Plan with Employer Match 
  • Employee Discount Program 

 

Invitation to Apply 

Full-time and part-time positions are available. To explore this exciting Account Executive opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.  

 

Equal Opportunity Statement: 

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

Preferred Qualifications

Requirements:

  • Bachelor’s degree
  • Graduate degree a plus
  • 5-7 years of progressive Human Resources experience is required. In addition, previous Human Resources experience supporting multiple locations required

Skills Required

  • Bachelor's degree
  • 5-7 years of progressive Human Resources experience
  • Human Resources experience supporting multiple locations
  • Strong background in performance management, employee relations, compensation, training and development, employment law, and change management
  • Successful track record resolving employee relations issues
  • Experience deploying variable compensation programs and sales commission plans
  • Experience in staffing and recruiting for multiple locations
  • Ability to manage multiple projects, prioritize workload, and meet deadlines
  • Ability to gain trust and credibility with clients at all organizational levels
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office Suite and Microsoft Teams
  • Graduate degree

Carrier Enterprise Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carrier Enterprise and has not been reviewed or approved by Carrier Enterprise.

  • Healthcare Strength — Health coverage is described as comprehensive, with medical, HSA, dental, vision, life and disability insurance, an EAP, and related programs.
  • Retirement Support — Retirement offerings include a 401(k) with employer match and access to a stock purchase program.
  • Leave & Time Off Breadth — Multiple paid time off categories are cited, including vacation, sick time, holidays, and in some cases employer‑paid volunteer time.

Carrier Enterprise Insights

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The Company
HQ: Charlotte, NC
2,000 Employees

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