Description
Position Summary:
The MetroMarket Mobile Market Assistant Lead will be a vital member of the MetroMarket sales team, responsible for managing on-site programming, the cash register on market days, staff management on-site and at warehouse, and providing excellent service to customers of the MetroMarket.
Ideal candidate: Proactive, communicates effectively, takes initiative, and can manage multiple priorities in a fast-paced environment while maintaining attention to detail.
Essential Functions:
Salary: 20.66 - 22.75
MetroMarket Program
- Work with the MetroMarket Pricing and Procurement Assistant Lead to select appropriate items and ensure key products are in stock.
- Assist the team with loading and unloading products on and off any MetroMarket vehicle.
- Work with the Metromarket Lead to plan for voucher usage and processing.
- Work with the MetroMarket Pricing and Procurement Assistant Lead to ensure enough products are available for the influx of customers using vouchers.
Team Management
- Serve as the site lead on the vehicle route.
- Manage drivers, operations associates, and volunteers at each location ensuring processes are followed and issues are addressed.
- Ensure all MetroMarket staff and volunteers deliver excellent customer service to all community members, and an attractive and safe retail environment is maintained.
- Work with MetroMarket Lead to address and improve the onsite programing experience
- Quality Control
- Ensure the highest levels of quality control, which includes being sure that all foods are fresh, safe, and visually appealing.
- Ensure that the MetroMarket vehicle and its surroundings are clean and free of debris at each site.
Cash Management
- Oversee accounting of cash generated at POS working with the MetroMarket Lead.
- Ensure that all registers are accurately reconciled daily.
- Collect all money and necessary reports for all registers and send to accounting daily as needed.
- Operate any MetroMarket vehicles appliances such as refrigeration systems and diesel generators.
- Provide feedback for monthly and weekly reporting of sales and overall site performance at meetings and as needed.
- Attend weekly leadership meeting to communicate and improve the community and employee experience.
- Other duties as assigned.
Successful candidates for this position should be dependable, organized, and adaptable, with a strong commitment to community impact, teamwork, and customer service.
Benefits – FT Positions:
- Medical, dental, and vision coverage
- HRA, HSA, and FSA options
- Short-Term Incentive Plan (STIP)
- 401(k) retirement plan
- Vacation and sick time, paid holidays
- Company paid long-term disability income
- Company paid term life and AD&D insurance
- Voluntary employee paid short-term disability income
- Employee assistance program
- Wellness support
- Potential for student loan forgiveness, if qualified
Requirements
Education and/or Experience:
- 3+ years of supervision or management experience within retail; grocery retail a plus.
- Experience working with a multicultural workforce.
Knowledge, Skills and Abilities:
- A positive attitude, problem-solving skills, and a passion for supporting the organization's mission are essential for success in this role.
- Ability to work independently as well as with a team
- Strong ability to manage time efficiently and learn quickly
- Proven ability to meet deadlines.
- Ability to work and communicate with diverse populations.
- Knowledgeable working with Microsoft Office.
- Strong customer service and the ability to establish positive interpersonal relationships with colleagues and customers.
- Must be an effective team member and maintain a professional demeanor with the ability to listen to others.
- Knowledgeable about nutrition and cooking a plus.
Special Requirements:
- Must have valid driver’s license.
- Must have Hep A vaccination or willingness to obtain vaccination prior to start date.
- Familiar with Trauma Informed Principles.
- Willingness to drive transit vans for food deliveries within the St. Louis area.
- Willingness to assist with other OFS duties as required or as assigned.
Working Conditions and Physical Demands:
- The job is also very physically active
- Ability to stand for the majority of an 8-10 hour shift
- Ability to stand for up to two hours at a time and lift 40 pounds.
- Must be available for work 6am-7pm M-F and occasional Saturdays.
Skills Required
- 3+ years of supervision or management experience within retail
- Experience working with a multicultural workforce
- Knowledgeable working with Microsoft Office
- Experience operating Point of Sale (POS) systems and reconciling registers
- Ability to operate MetroMarket vehicle appliances (refrigeration systems, diesel generators)
- Valid driver's license and willingness to drive transit vans for deliveries
- Hepatitis A vaccination or willingness to obtain prior to start date
- Ability to stand for long shifts, stand up to two hours at a time, and lift up to 40 pounds
- Availability to work 6am-7pm Monday-Friday and occasional Saturdays
- Familiarity with Trauma Informed Principles
- Strong customer service, communication, and teamwork skills
- Knowledge about nutrition and cooking
What We Do
Operation Food Search is a 501(c)(3) hunger-relief organization and Missouri’s largest independent food bank. Founded in 1981, it distributes food and necessities through more than 600 community partners across 24 Missouri and Illinois counties, serving over 200,000 people monthly. Its mission combines immediate food assistance with nutrition education, childhood-hunger programs, advocacy, and innovative solutions that improve access to healthy, affordable food and build lasting food security.
