North Point Technology

Messaging Manager- Senior / Mid (Top Secret with agreement to obtain CI Poly)

Posted 7 Days Ago

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Fort Belvoir, VA, USA

In-Office

Mid level

Cloud

The Role

The Messaging Manager oversees Army Intelligence messaging solutions, conducts profile management, and ensures accurate message dissemination, producing documentation and reports, and delivering briefings.

Summary Generated by Built In

This job requires active TS/SCI clearance with a CI Polygraph. Please apply only if you have an active TS/SCI clearance with a CI Polygraph.

Messaging Manager (Senior / Mid)

Position / LCAT: Messaging Manager Level: Senior and Mid Lead Designation: N/A Location: Fort Belvoir, VA

Role Summary

Provides organizational messaging support to the Army Intelligence Enterprise through the use of the Multimedia Message Manager (M3) and related messaging solutions. Conducts profile management, monitors message traffic for anomalies, and supports foreign disclosure and intelligence dissemination operations. Drafts and maintains Standard Operating Procedures, produces reports incorporating text and graphics to convey complex concepts, and delivers professional briefings to diverse audiences.

Responsibilities

Provide oversight of the operating status, functionality, and message profile support for Army Intelligence messaging solutions
Maintain responsibility for the configuration, monitoring, and integration of messaging solutions including INSCOM Cloud Initiative (ICI), Army Intelligence Data Platform (AIDP), Multimedia Message Manager (M3), and Message Processing System (MPS) as applicable
Conduct profile management using Multimedia Message Manager (M3) and monitor message traffic for anomalies
Create, analyze, and review standard operating procedures and other system documentation
Establish and maintain a process to broker feedback and inquiries to producing organizations through approved IC and agency feedback or RFI mechanisms
Coordinate messaging and application-related issues with 24/7 GISA and IEMO, and Government service center personnel
Serve as a broker and point of contact for incoming message traffic feedback and inquiries from supported customer organizations
Monitor and assist with connectivity to Information Transport Service (ITS) and other information source providers
Conduct status and functionality checks of messaging services on all networks to confirm customer accessibility and usability; open trouble tickets as needed
Verify that hosted message traffic is authorized on each destination network and compliant with IC/Security Markings Program (SMP) classification and releasability standards
Monitor messaging services to ensure message traffic is disseminated accurately; report significant discrepancies to the Help Desk or GISA Service Center administrators
Report operating status errors or significant inconsistencies within message feeds to Government leadership within 3 hours of discovery
Document messaging services requirements related to technical concerns, information sharing issues, or future capabilities; provide quarterly documentation for Government review
Monitor messaging source systems to identify intelligence gaps and recommend modifications
Establish and maintain the messaging services User Guide; conduct reviews at least every 6 months
Support foreign disclosure and intelligence dissemination operations
Draft and maintain Standard Operating Procedures and produce reports incorporating text and graphics to convey complex concepts
Deliver professional briefings and presentations to diverse audiences

Required Qualifications

Senior Level:

2 years demonstrated experience using Multimedia Message Manager (M3), conducting profile management, and monitoring message traffic for anomalies
4 years demonstrated experience leading a team and managing work tasks of subordinates conducting intelligence planning, collection, processing, analysis, or dissemination
Demonstrated experience in foreign disclosure, intelligence dissemination, or demonstrated ability to deliver professional briefings and presentations to diverse audiences
Demonstrated ability to draft and maintain documentation such as Standard Operating Procedures and ability to produce reports incorporating text and graphics to convey complex concepts
Current DoD TS/SCI Security Clearance with ability to obtain CI polygraph
Ability to obtain DoDD 8140.01 (formerly DoDD 8570.01-M) certification / IT Level II within 30 calendar days of indoctrination at HQ INSCOM

Mid Level:

2 years demonstrated experience using Multimedia Message Manager (M3), conducting profile management, and monitoring message traffic for anomalies
Demonstrated experience in foreign disclosure, intelligence dissemination, or demonstrated ability to deliver professional briefings and presentations to diverse audiences
Demonstrated ability to draft and maintain documentation such as Standard Operating Procedures and ability to produce reports incorporating text and graphics to convey complex concepts
Current DoD TS/SCI Security Clearance with ability to obtain CI polygraph
Ability to obtain DoDD 8140.01 (formerly DoDD 8570.01-M) certification / IT Level II within 30 calendar days of indoctrination at HQ INSCOM

Preferred Qualifications

Bachelor's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education
Associates degree with 7 years' experience in an intelligence discipline OR High School Diploma with 9 years' experience in an intelligence discipline

North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country’s most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer’s most difficult problems.

At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members.

Come join us! Apply with North Point Technology today!

For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.

Skills Required

2 years experience using Multimedia Message Manager (M3)
4 years experience leading a team in intelligence operations
Current DoD TS/SCI Security Clearance
Ability to obtain DoDD 8140.01 certification within 30 days
Demonstrated experience in foreign disclosure and intelligence dissemination

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The Company

Reston, VA

24 Employees

Year Founded: 2005

What We Do

North Point Technology, LLC provides the its customers with cost-efficient technology services. Through Agile methodology, we specialize in architectural design, delivery, and sustainment of cloud enabled intelligence tasking, collection and dissemination applications and services. These services are supported by geospatial technology, enterprise search and advanced database integrations which harvest meaningful results from today's big data challenge. Our technical staff has expertise integrating and deploying software products from vendors including Amazon, Citrix, Esri, Microsoft, Oracle, and VMware; as well as engineering and deploying custom open source solutions following industry standards such as OpenGIS specifications from the Open Geospatial Consortium. This expertise gives North Point Technology the unique ability to help clients cut costs by reducing dependence on expensive COTS products where possible, and maximizing return on investment by implementing COTS integrations and custom solutions following open standards and open source platforms.