Messaging Engineer 3

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Duluth, GA, USA
In-Office
120K-130K Annually
Senior level
Financial Services
The Role
Support, manage, and evolve enterprise email platforms (Exchange Online, Zimbra); lead vendor evaluations and migrations; configure email security and identity integration; provide escalation and on-call support; drive automation, documentation, and collaboration with cybersecurity and cross-functional teams.
Summary Generated by Built In
Join Our Team

In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America’s Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

The Messaging Engineer will be responsible for supporting and evolving Primerica’s enterprise messaging platforms, including Exchange Online, Zimbra and the potential new Email solution environment. This role will play a key part in the evaluation and potential transition from current solutions to new ones, working with vendors professional services to ensure successful migration and operational readiness.
The salary range for this role is $120K - $130K.
This is a hybrid: 2 days onsite and 3 days remote.
This role is not eligible for sponsorship, now or in the future.

Responsibilities & Qualifications

Key Responsibilities

  • Support implementation and configuration of email platform

  • Participate in the vendor evaluations and POC for potential replacement of current environment
  • Participate in migration activities including testing and validation
  • Manage Exchange Online, Zimbra and New environments
  • Configure email security
  • Support identity integration with Active Directory / Azure AD / E-Directory
  • Provide escalation support for complex issues
  • Participate in on-call rotation
  • Drive automation and continuous improvement initiatives.
  • Collaborating with cross-functional teams
  • Develop and maintain documentation and procedures
  • Collaborate with cybersecurity teams to assess vulnerabilities, prioritize remediation efforts based on risk, and ensure all systems remain compliant with security and regulatory standards.
  • Provide technical guidance and mentorship to junior engineers and cross-functional teams involved in patch management activities.
  • Stay updated on emerging vulnerabilities, industry best practices, and new technologies to continually enhance the patch management program.

Required Skills & Experience

  • 5–8+ years of experience with enterprise messaging platforms

  • Experience in email migrations
  • Strong experience with Microsoft Exchange (On-Prem and/or online)
  • Strong knowledge of email routing and security
  • Experience with SPAM, auditing, eDiscovery, and email DLP rules and policies, including troubleshooting and tuning.
  • Experience with Active Directory or Azure AD
  • Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
  • Attention to detail and excellent organizational skills to manage multiple tasks simultaneously.
  • Strong analytical skills to identify patterns and trends in email system performance.
  • Knowledge of Zoom Platform will be a differential

FLSA status:
This position is exempt (not eligible for overtime pay):

Yes

Our Benefits:
  • Day one health, dental, and vision insurance

  • 401(k) Plan with competitive employer match

  • Vacation, sick, holiday and volunteer time off

  • Life and disability insurance

  • Flexible Spending Account & Health Savings Account

  • Professional development

  • Tuition reimbursement

  • Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Skills Required

  • 5-8+ years of experience with enterprise messaging platforms
  • Experience in email migrations
  • Strong experience with Microsoft Exchange (On-Prem and/or Online)
  • Strong knowledge of email routing and security
  • Experience with SPAM, auditing, eDiscovery, and email DLP rules and policies, including troubleshooting and tuning
  • Experience with Active Directory or Azure AD
  • Strong problem-solving skills and ability to work under pressure
  • Attention to detail and excellent organizational skills
  • Strong analytical skills to identify patterns and trends in email system performance
  • Knowledge of Zoom Platform

Primerica Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Primerica and has not been reviewed or approved by Primerica.

  • Pay Growth & Progression — Feedback suggests the commission-based model offers uncapped earning potential and clear performance-linked upside for those who consistently produce. Incentive trips and bonuses for top producers reinforce earnings growth when pipelines are strong.
  • Retirement Support — Company materials highlight a 401(k) plan for corporate employees with a competitive, generous company match. This retirement support is positioned as a notable part of the corporate benefits package.
  • Leave & Time Off Breadth — Corporate disclosures describe paid planned and unplanned time off, 11 paid holidays, and paid volunteer time for eligible employees. These provisions indicate robust time-off coverage within corporate roles.

Primerica Insights

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The Company
HQ: Duluth, GA
16,799 Employees
Year Founded: 1977

What We Do

Primerica is a leading financial services company in North America, with more than 2,000 corporate employees who support more than 129,000 licensed independent representatives providing financial education and offering financial products and services to their clients. Primerica has been operating for more than 40 years and is publicly traded on the New York Stock Exchange (NYSE) under the symbol "PRI." Primerica’s focus is on serving the needs of middle-income consumers by providing products such as term life insurance, mutual funds, annuities, and more. In addition to the products and services we offer, Primerica also offers entrepreneurial-minded individuals the opportunity to build their own financial services business. More information about Primerica's Business Opportunity can be found on www.primericabusinessopportunity.com. Headquartered in Duluth, Georgia, Primerica operates throughout the U.S., Canada, and the territories of Puerto Rico and Guam. We believe financial security should be possible for everyone, so we strive to meet families where they are today and help them be better prepared for their future.

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