Merchandising Specialist

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Singapore, SGP
In-Office
Gaming • Hardware
The Role

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

As the Razer.com Merchandising Specialist, you will be driving A/B testing initiatives, UI/UX enhancements, web merchandising operations, and data-based planning to optimize the user experience and drive revenue growth on our website. Through a test and learn approach, you will also have the opportunity to plan and manage on-site full funnel promotional programs that fit the Razer’s brand positioning with focus on customer experience, to help meet our business goals.
  • Develop and execute A/B testing strategies to optimize website performance and user experience
  • Analyse data to identify opportunities for UI/UX enhancements and work with design teams to implement changes
  • Use data and analytics to develop and execute data-based planning initiatives that drive revenue growth
  • Collaborate with cross-functional teams including UI/UX, design, development, and marketing to implement site-wide improvements and changes
  • Ensure that all changes and enhancements are thoroughly tested and do not negatively impact site performance
  • Stay up-to-date with the latest trends, best practices, and technologies related to A/B testing, UI/UX enhancements, web operations, and data-based planning
  • Work with the store operations and web teams on the way products should be merchandised from landing pages to checkout
  • Collaborate with the category managers in the way products should be merchandized and promoted at a category level, including EOL products, to meet the needs of our customers and be a contributor to continuous category revenue growth year-on-year
  • Monitor and maintain the merchandising of promotions on the website with internal stakeholders to optimize product sales during promotional seasons
  • Consistent monitoring and sanity checks on the PLPs and PDPs to identify errors and with customer focus in mind
  • Plan & strategise the store pages and promotional landing pages with the right product mix assortment to optimize funnel for incremental revenue and increase conversion rate
  • Support with reports the impact and learning of promotional programs including the effectiveness of each program and its impact revenue and e-commerce metrics.

Pre-Requisites :
  • Bachelor's degree or Diploma holder in Computer Science, Web Development, or a related field
  • 3 years of experience in e-commerce, A/B testing, UI/UX enhancements and web operations
  • Strong understanding of website design principles and best practices
  • Demonstrated experience with A/B testing and data analysis tools (e.g., Google Analytics, Optimizely, Microsoft Clarity, PowerBi.)
  • Excellent analytical skills and the ability to interpret and draw insights from data
  • Strong project management skills and the ability to manage multiple projects simultaneously
  • Excellent communication skills and the ability to collaborate effectively with cross-functional teams
  • Knowledge of web development languages (e.g., HTML, CSS, JavaScript) is a plus

Are you game?

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The Company
1,383 Employees
Year Founded: 2005

What We Do

Razer™ is the world’s leading lifestyle brand for gamers. The triple-headed snake trademark of Razer is one of the most recognized logos in the global gaming and esports communities. With a fan base that spans every continent, the company has designed and built the world’s largest gamer-focused ecosystem of hardware, software and services. Razer’s award-winning hardware includes high-performance gaming peripherals and Blade gaming laptops. Razer’s software platform, with over 70 million users, includes Razer Synapse (an Internet of Things platform), Razer Chroma™ (a proprietary RGB lighting technology system), and Razer Cortex (a game optimizer and launcher). In services, Razer Gold is one of the world’s largest virtual credit services for gamers, and Razer Fintech is one of the largest online-to-offline digital payment networks in SE Asia. Founded in 2005 and dual-headquartered in Irvine and Singapore, Razer has 18 offices worldwide and is recognized as the leading brand for gamers in the USA, Europe and China. Razer is listed on the Hong Kong Stock Exchange (Stock Code: 1337).

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