MENAI Infrastructure Executive

Reposted One Month Ago
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Factory Village, MA, USA
In-Office
Mid level
Industrial • Manufacturing
The Role
Provide hands-on support and ownership for LAN/WAN/Wi‑Fi, Aruba/HPE networking, AV/meeting room infrastructure, servers and virtual data center, and cloud (AWS/Azure). Act as L2/3 escalation, manage incidents/problems/changes via ServiceNow, ensure security/compliance, coordinate vendors and global IT teams, and support DR and lifecycle activities across MENAI countries.
Summary Generated by Built In

Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.

As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.

To succeed at pladis you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact

Click “Apply” to get started.

Key Responsibilities

  • Operate and support LAN/WAN/Wi‑Fi and site connectivity across MENAI, with strong hands-on exposure to Aruba / HPE environments.
  • Own the reliability and standardization of AV and meeting room infrastructure, supporting Microsoft Teams Rooms and executive meetings.
  • Support server and data center infrastructure (physical and virtual), including lifecycle activities, upgrades, and basic DR support.
  • Provide operational support and exposure to cloud infrastructure (AWS & Microsoft Azure), working with global platform and cloud teams.
  • Ensure infrastructure services comply with security, access control, patching, and vulnerability management requirements.
  • Act as Level 2/3 escalation for infrastructure incidents, driving RCA and permanent fixes.
  • Manage incidents, problems, and changes using ServiceNow, ensuring SLA adherence and clear documentation.
  • Coordinate with vendors, telecoms, and global IT teams to deliver stable, cost‑effective services across all MENAI countries.

pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business.
We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.

Skills Required

  • Hands-on experience operating and supporting LAN/WAN/Wi‑Fi and site connectivity
  • Strong hands-on exposure to Aruba / HPE networking environments
  • Experience owning AV and meeting room infrastructure, supporting Microsoft Teams Rooms
  • Support experience with server and data center infrastructure (physical and virtual), lifecycle and basic DR support
  • Operational exposure to cloud infrastructure (AWS and Microsoft Azure)
  • Knowledge of security, access control, patching, and vulnerability management for infrastructure services
  • Experience acting as Level 2/3 escalation, performing RCA and implementing permanent fixes
  • Experience managing incidents, problems, and changes using ServiceNow and meeting SLAs
  • Ability to coordinate with vendors, telecoms, and global IT teams to deliver stable services
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The Company
HQ: Cheswick
3,038 Employees
Year Founded: 2016

What We Do

pladis is one of the world’s fastest growing snacking companies and home to much loved brands including McVitie’s, GODIVA and Ülker. pladis also owns regional brands Jacob’s, Go Ahead, Flipz, Turtles, BN, Verkade and many more products across sweet and savoury biscuits, wafer, cake, and chocolate. pladis also owns regional brands such as Jacob’s, Go Ahead, Flipz, BN, Verkade and many more, delighting consumers with products across the snacking category including sweet and savoury biscuits, wafer, cake, chocolate, gum and candy. Formed in 2016, pladis is the proud steward of over 300 years of family baking and confectionery experience. The expertise of its 16,000-strong global workforce spans 25 factories in 11 countries, and is founded on collaboration, agility and resilience. As a responsible business, delivering the highest quality products and exceptional service, pladis’ products have the potential to reach more than four billion people across the world. pladis people are passionate about collaboration and creation, using consumer insights and trends to fulfil its promise of bringing happiness with every bite. This passion, combined with rapid speed to market, enables the company to bring its products from idea to on-shelf quickly, so they are available for consumers all over the world. To view our privacy policy visit: http://www.pladiscareers.co.uk/privacy-policy/

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