Memphis Office & Chatt Site Admin

Job Title: Office & Site Administrator

Department: Corporate & Production

Location: In Person, Memphis, TN

Schedule: Full-time, Monday - Friday

About DFX:

DFX Foundation & Waterproofing Experts is a locally owned and operated company helping homeowners protect their homes through foundation repair and waterproofing services. Our team is guided by Integrity, Accountability, Teamwork, Customer Commitment, and Innovation. As we grow, we’re looking for people who take pride in their work and care about supporting our customers and teammates.

About the Role:

We’re looking for an organized, dependable Office & Site Administrator to serve two important functions: provide remote administrative and production support for our Chattanooga branch and help maintain the daily operations of our Memphis office.

Based in our Memphis office, this person will coordinate with Chattanooga customers, crews, and managers to keep projects and communication moving smoothly. They will also assist with employee onboarding and offboarding, maintain organized records, manage office supplies, and help keep the Memphis workspace clean, stocked, and ready for the workday.

This role is a good fit for someone who enjoys helping others, follows through on details, and can balance customer and employee needs with everyday office responsibilities.

What You’ll Do:

Chattanooga Site Administration & Production Support:

• Serve as an administrative point of contact between Chattanooga customers, production crews, sales, and accounting.
• Support the Production Manager with installation schedules, project timelines, and material coordination.
• Communicate scheduling updates, project changes, and other important details to customers and team members.
• Respond to customer inquiries about scheduling and project progress, coordinating with the appropriate manager to resolve concerns.
• Maintain accurate project records, enter information into company systems, and prepare necessary documents.
• Assist with invoices, purchase orders, and billing records in coordination with accounting.
• Track outstanding administrative items and follow up to keep projects moving.

Office Administrative Support:

Employee Onboarding & Offboarding Support:

• Assist HR with employee paperwork, checklists, and first-day preparations.
• Prepare workstations, supplies, and devices; coordinate system access and basic setup.
• Coordinate the return of company property and requests to deactivate access.
• Maintain accurate, confidential employee and equipment records.

Office Administrative Support:

• Monitor inventory, order supplies, and keep office and shared spaces stocked.
• Help maintain a clean, organized, and welcoming office through light cleaning and routine upkeep.
• Handle filing, data entry, and document preparation.
• Assist with meetings, events, vendor coordination, and everyday administrative needs.

Compensation & Benefits:

• Competitive hourly pay based on experience and qualifications.
• Health, dental, vision, and life insurance.
• 401(k) with company matching.
• Opportunities for growth within an expanding company.
• Supportive team environment with accessible leadership.

Qualifications:

• High school diploma or equivalent required.
• Office administration or coordination experience preferred; construction experience is a plus.
• Strong communication, organization, and attention to detail.
• Comfortable using office software and learning company systems.
• Able to balance priorities, maintain confidentiality, and follow through independently.