About Chelsea Piers:
Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.
With four locations in NYC and growing, Chelsea Piers Fitness is redefining the luxury fitness experience. We are a community built on Empowerment, Purpose, Transformation, and Community.
The Opportunity:
At Chelsea Piers Fitness, we’re more than a gym – we’re a destination for connection, transformation, and community. If you’re passionate about people, thrive in a fast-paced environment, and are looking to grow your career in the fitness and wellness space, we want to meet you.
Why You’ll Love Working Here:
- Complimentary All-Access Membership to Chelsea Piers Fitness plus discounts on in-club services.
- Team-Oriented Culture – we win together and support each other every day.
- Pathways for Growth – from hospitality to management, operations, personal training, and beyond.
- Purpose-Driven Work – every day is a chance to help someone feel seen, supported, and successful.
Role & Responsibilities: Membership Consultant
As an integral member of the founding team, the Membership Consultant will focus on selling Founding Memberships during the pre-sales period and then continuing to build the club's high-quality membership base once the club opens through a strong sales effort. The Membership Consultant will be responsible for the following. This is not a comprehensive list and other duties may be assigned.
General Responsibilities
- Adoption of relationship-based sales philosophy focused on information discovery
- Prospecting, lead generation, and building of referral business
- Sale of new memberships including Founding Memberships and Corporate Memberships
- Achieving or surpassing individual sales goals
- Knowledge of all member opportunities within the club and selling ancillary services; connecting new members to areas of interest to set them up for success and long-term membership
- Working cohesively with a team of Membership Consultants, your Membership Sales Manager, and VP of Membership Sales to be successful individually and as a team
- Establishing a strong sales pipeline, meeting sales objectives, and collaborating with a team to achieve the overall goals of the business
- Managing select events geared towards engaging the membership base and/or generating interest in and excitement around the club
- Serving as a visible and active goodwill ambassador with members and at select special events
- Delivering superior customer service with an aim towards member retention
Qualifications
- Analysis and understanding of key business metrics that directly impact membership growth
- Self-motivated/entrepreneurial spirit with an outgoing, diligent, and affable disposition
- Superior customer service skills; excellent and clear communication skills, both verbal and written; strong organizational skills and attention to detail
- Proficiency in Microsoft Office including Word and Excel
- Passion for fitness with a team-first mentality
- Ability to work on nights, weekends, and holidays as needed
Expected annual compensation: $75,000-$100,000
Skills Required
- Analysis and understanding of key business metrics that impact membership growth
- Self-motivated, entrepreneurial spirit with an outgoing and diligent disposition
- Superior customer service skills and excellent verbal and written communication
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Office including Word and Excel
- Passion for fitness with a team-first mentality
- Ability to work nights, weekends, and holidays as needed
What We Do
Chelsea Piers operates a multi-venue sports and entertainment complex and fitness clubs across New York and Stamford, offering sports programs, camps, leagues, indoor facilities (golf, ice, pools, courts), and event spaces. The company provides membership fitness clubs, youth and adult coaching, and private-event services, positioning itself as a community-focused destination for sports, wellness and gatherings.
