Membership Receptionist - Pennington Clubhouse

Strong Customer Service. Strong Connections. 50 Years of Great Futures.

The Membership Receptionist greets members, parents, and visitors with a friendly, professional demeanor, provides information about Club programs, and assists with membership processes. This role helps maintain a secure, clean, and organized entrance, creating a positive first impression, monitors lobby activity to prevent unauthorized access, and coordinates with program staff during member pick-up.

Our Mission: To enable all young people, especially those who need us most, to reach their full potential as caring, productive, responsible citizens. 

These are some of the additional things you will do as a Membership  Receptionist:

• Monitor lobby activity to prevent unauthorized access to restricted or program areas and coordinate with program staff during member pick-up.

• Assist the Membership Coordinator with accepting and processing member applications accurately and efficiently.

• Provide information on Club programs to members, parents, visitors, and respond to phone inquiries.

In exchange, BGCTM offers extensive benefits:

• Part-time employees are enrolled in Nivati - a free mental health and wellbeing program.
• When we say we nurture great connections and build great futures, we don’t just mean for the members; as a staff of BGCTM, you’ll strengthen your future as well through annual tuition reimbursement.
• Plus, part-time employees are eligible for PTO. 
• Pay starts at $14.50 an hour.

This is what your schedule would look like:

• This role is part-time.
• Afternoon hours: 2:00–7:00 PM during the school year; 12:00–6:00 PM during breaks.
• Work location: Pennington Clubhouse - 1300 Foster Drive, Reno, NV.

ALL BGCTM employees have the responsibility to help maintain the safety of our members and staff and ensure an optimal Club experience for all. To achieve this, ALL BGCTM employees must demonstrate and uphold BGCTM's core values: generosity, respectfulness, encouragement, accountability, and trustworthiness.

We have great staff who can teach you skills on the job, but there are some traits that will make you more successful as a Membership Receptionist:

• Bilingual (English/Spanish) strongly preferred.
• You are a fun, energetic, and excited individual.
• You want to pursue a career in data entry, billing, and accounts receivable.
• You have a passion for building a better community.
• You have the ability to communicate and cooperate with children, other staff, and parents.
• Minimum of 17 years or older

As part of our commitment to child and member safety, there are some additional steps that all hires will be asked to complete.

• You will need to provide 3 references. These references should be professional if you have work experience. If you don’t have work experience, these references can be any non-family member over the age of 18 who can speak to your character and professionalism.
• You will also be asked to complete a drug screen for any illegal substances, a background check, and a fingerprint check.

We have a commitment to being great.

At Boys & Girls Club of Truckee Meadows, you’ll have the opportunity to lead a great life, inspired by GREAT values: Generous, Respectful, Encouraging, Accountability, and Trustworthy.  Boys & Girls Club of Truckee Meadows is committed to practicing those values to create places where every kid feels safe and connected—a place to belong and a place to become—and a fun, positive work environment where you can be sure you’re making a difference.

For more about what makes Boys & Girls Club of Truckee Meadows a great place to work, visit our employment page at https://bgctm.org/careers/ and view testimonials from our staff!