Membership Manager
Fun, lively and friendly environment. Stunning Chelsea Complex.
30K+ bonus - You will be working 5 days from 7 with shifts. 3 weekends per month
High end, luxury private members club, highly successful internationally. This club specialises in the family market.
This role will be to Manage the membership activities and processes within the club including co-ordination and collection of membership fees, looking at membership retention and marketing as well as new business activities. In this role, you will be able to drive the event business in the club through your relationships with the members. As Manager, you will work closely with the reception team to ensure a first class and warm environment is created at all times. In addition, you will be the focal point of member queries and be able to respond to queries and problems that arise in a mature and calm manner.
In this role, you will be very much 'front of house’ and based on the concierge desk to engage our membership daily
Day to day you will ensure we provide an engaged, smooth and efficient membership experience at all times
Ensure a visible, professional and five-star image is displayed at all times.
Skills Required
- Willingness to work five days out of seven with shifts and three weekends per month
- Manage membership activities and processes, including coordination and collection of membership fees
- Focus on membership retention, marketing, and new business development
- Drive event business through relationships with members
- Operate front-of-house at the concierge desk and engage members daily
- Respond to member queries and resolve problems in a mature and calm manner
- Maintain a visible, professional, five-star image at all times
- Work closely with the reception team to ensure a warm environment
What We Do
LibertyResourcing is a London-based consultancy firm with over 20 years of experience in the recruitment industry. As a leading consultancy, the company specializes in identifying and placing talent for various job opportunities, serving both clients and candidates within the United Kingdom and in international markets.
