JOB SUMMARY
The Membership & Engagement Executive drives girl and adult membership growth and retention in the assigned territory within our 34-county council. Serving as the frontline representative of Girl Scouts of Greater Atlanta, this role builds strong community connections, promotes the Girl Scout Leadership Experience, and ensures volunteer teams have the tools and support they need. The Membership & Engagement Executive spends 90% or more of their time in the field cultivating relationships, increasing visibility, and engaging prospective members and volunteers.
DUTIES AND RESPONSIBILITIES
Recruitment & Retention
- Develop and execute data-informed recruitment and retention plans that align with council goals.
- Consistently meet or exceed membership targets for girls and adults.
- Identify and convert leads through presentations, community events, and partnerships.
- Follow up with interested families and place new members into troops or volunteer roles.
- Manage leads through Volunteer Systems, ensuring timely follow-up and accurate placement.
- Build and sustain diverse volunteer teams to drive membership growth and troop stability.
Community Engagement
- Build relationships with schools, faith-based organizations, and community organizations to boost Girl Scout visibility.
- Use demographic data to prioritize outreach, focusing on underserved areas.
- Represent Girl Scouts at local events, effectively communicating our mission, impact, and opportunities.
Volunteer Support
- Partner with service unit teams to create annual recruitment, renewal, and volunteer development action plans.
- Provide training, resources, coaching, and recognition to volunteers to help them deliver a high-quality Girl Scout experience.
- Resolve issues promptly and professionally, ensuring volunteers feel supported and valued.
Additional Responsibilities
- Maintain accurate records of leads and membership placements.
- Stay informed on all council and national initiatives, tools, and systems.
- Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Required:
- Bachelor’s degree or equivalent relevant experience
- Proven ability to work independently and as part of a collaborative team
- Excellent interpersonal, written, and verbal communication skills
- Strong time management and organizational skills
- Ability to manage multiple priorities and meet deadlines
- Demonstrated experience in outreach, sales, or community engagement
- Willingness to work flexible hours, including evenings and weekends
- Valid driver’s license and reliable transportation
- Successful completion of criminal background, credit, and motor vehicle checks
Preferred:
- Experience in volunteer management or youth-serving organizations
- Bilingual or multilingual skills
- Experience using CRM tools and Microsoft Office applications
Core Competencies
- Sales and recruitment mindset
- Community engagement and partnership-building
- Volunteer development and support
- Cultural competence and inclusivity
- Flexibility and adaptability
- Accountability and goal orientation
- Customer service excellence
Working Conditions
- Frequent local travel (up to 60+ miles round trip)
- Field-based with regular in-person community outreach
- Flexible work schedule with frequent evenings and weekends required
- Occasional lifting of up to 30 pounds
Commitment to the Girl Scout Promise and Law
The Membership & Engagement Executive is a key ambassador for the Girl Scouts and must model the Girl Scout Promise and Law values while fostering a diverse, inclusive, and welcoming environment for all.
Skills Required
- Bachelor's degree or equivalent relevant experience
- Proven ability to work independently and as part of a collaborative team
- Excellent interpersonal, written, and verbal communication skills
- Strong time management and organizational skills
- Ability to manage multiple priorities and meet deadlines
- Demonstrated experience in outreach, sales, or community engagement
- Willingness to work flexible hours, including evenings and weekends
- Valid driver's license and reliable transportation
- Successful completion of criminal background, credit, and motor vehicle checks
- Experience in volunteer management or youth-serving organizations
- Bilingual or multilingual skills
- Experience using CRM tools and Microsoft Office applications
What We Do
Girl Scouts of Greater Atlanta provides programs and activities that empower girls through adventure, community service, and personal development, building courage, confidence, and character to make the world a better place.
