Be at the heart of client experience and event coordination in a dynamic, fast-paced environment. Join a team that delivers seamless, high-quality meetings and events for employees and clients.
You will play a key role in ensuring every interaction reflects service excellence. This is an opportunity to collaborate across teams and make a tangible impact daily. Bring your organisational skills and proactive mindset to a role where no two days are the same.
As a Receptionist and Meeting & Events Coordinator in the Client and Conference Centre team, you ensure seamless delivery of meetings and events from request to completion. You work closely with internal stakeholders and vendors to provide a high-quality, consistent experience. We rely on your organisation, communication, and coordination skills to manage multiple priorities effectively. You contribute to a professional, collaborative environment focused on service excellence.
Job responsibilities
• Provide reception desk coverage and follow opening and closing procedures
• Manage meeting and event requests through the booking system and confirm details
• Coordinate meetings and events from reservation through to completion and billing
• Liaise with stakeholders to confirm requirements and ensure accurate event planning
• Monitor event details and follow up on outstanding logistics such as catering and services
• Prepare detailed event setup documentation for operational teams
• Coordinate changes, updates, and cancellations with relevant teams
• Communicate requirements clearly to audio visual, operations, and catering teams
• Ensure all client and host needs are met prior to and during events
• Deliver accurate information and escalate issues where required
• Identify opportunities to improve processes and enhance service delivery
Required qualifications, capabilities, and skills
• Experience in a customer-facing role
• Strong interpersonal and communication skills
• Ability to manage multiple tasks and prioritise effectively
• Strong organisational skills and attention to detail
• Ability to work in a fast-paced and dynamic environment
• Ability to collaborate effectively within a team
• Professional and proactive approach to work
• Ability to handle pressure and meet deadlines
• Problem-solving skills with the ability to resolve issues independently
• Strong written communication skills
• Ability to build positive working relationships
Skills Required
- Experience in a customer-facing role
- Strong interpersonal and communication skills
- Ability to manage multiple tasks and prioritize effectively
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced and dynamic environment
- Ability to collaborate effectively within a team
- Professional and proactive approach to work
- Ability to handle pressure and meet deadlines
- Problem-solving skills with the ability to resolve issues independently
- Strong written communication skills
- Ability to build positive working relationships
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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