IQVIA/MedTech takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
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We are hiring an Inside Sales Representative for a reputable Medical Device Company
**THIS IS A 6 MOS PROJECT WITH POTENTIAL TO EXTEND**
Requirements:
AA/BS/BA or equivalent practical experience; preferred
2+ years inside sales, direct sales, customer service or telemarketing experience; preferred
Ideal candidate will have prior service contract selling experience; have strong customer service experience; be confident, professional and a self-starter
Must have excellent time management experience and ability to cultivate positive client relationships with customer
Have a proven and documented sales record of success
Excellent verbal and written communication skills
Ability to prospect, build a pipeline and move ongoing opportunities through the sales cycle as well as propose and discuss viable solutions with key decision makers
Responsibilities:
Introduce Client’s menu of service contracts to current customer base
Establish new business sales through email and outbound phone campaign
Focus on biomed and materials management departments with initial introduction
Identify the key decision makers and influencers for service contracts and review service menu options in detail, leading to the sale
Review current equipment and corresponding warranty terms to provide appropriate service contract solutions
Forward Client’s formal Service Menu Document to customer
Conduct follow-up calls and emails for feedback on service contract options initially presented
Understand customer needs and requirements through key listening for feedback on service menu options and provide appropriate solutions to extend, adopt new services, or upgrade for multiple years
Craft solution with appropriate service that meets business goals based on client discussions
IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
Benefits: This position is not eligible for our Medical Benefits.
Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this.
#LI-CES #LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $30 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.Skills Required
- AA/BS/BA or equivalent practical experience
- 2+ years inside sales, direct sales, customer service or telemarketing experience
- Prior service contract selling experience
- Strong customer service experience; confident, professional, self-starter
- Excellent time management and ability to cultivate positive client relationships
- Proven and documented sales record of success
- Excellent verbal and written communication skills
- Ability to prospect, build a pipeline, move opportunities through the sales cycle, and present solutions to decision makers
- Ability to obtain healthcare facility credentialing and meet facility immunization requirements
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
