Big things are happening in Perth’s north-east and we’re excited to be part of it. As Morley Galleria continues its transformation into a vibrant retail and lifestyle destination, MECCA is thrilled to be opening a brand-new store at the heart of this exciting precinct. With a refreshed shopping experience, growing community and strong local connection, MECCA Morley will become a destination where beauty lovers can discover the best in global beauty, expert advice and unforgettable service.
MECCA Morley represents an exciting new chapter for our WA network. Designed to inspire and built around connection, this beautiful new store will bring together passionate team members who love creating exceptional customer experiences. As part of our newest location, you'll have the unique opportunity to help shape the store's culture from day one, build lasting relationships with our local community, and be part of an exciting new beginning. If you're passionate about beauty, thrive in a fast-paced environment and want to help bring MECCA magic to Morley, we'd love to hear from you.
The Role You Could Play
We are looking for passionate, driven, and experienced Retail Managers to join our growing MECCA team and play a key role in leading the beating heart of our business. As a part of our in-store management team, you will support our Hosts & Specialists in delivering an unparalleled customer experience by championing our MECCA Values and embodying our vision to make customers look and feel their best every single day.
We are currently accepting expressions of interest for the following roles
Store Manager
2IC - Floor Manager
3IC - Zone Manager
Key responsibilities include
Engaging and motivating your team to bring their best self to work to ensure we are meeting key KPIs and key in-store targets
Mentoring and providing feedback to your team to continue to drive their professional development
Work closely with the State and Regional management team to lead the unparalleled MECCA store experience
Ensure smooth and efficient store operations that underpin a seamless customer experience
What success looks like in this role
Applicants will have extensive leadership experience (minimum 2-3 years) managing a small/large format retail environment where you inspire, coach and train large teams.
A minimum of 1 year directly, or indirectly, managing a team in a retail environment for all roles below a Store Manager
A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments.
Previous coaching and mentoring experience focusing on team member development
A make-it-happen mindset with a proven ability to develop strong relationships
Genuine care for people, always striving to create the best possible team member experience.
An ability to think big and long-term, and drive change through influencing others
More than skin deep
At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.
We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.
Join us, and together we can make the world over.
To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html
Skills Required
- Minimum 2-3 years leadership experience managing a retail environment
- Minimum 1 year directly or indirectly managing a team for roles below Store Manager
- Proven coaching and mentoring experience focused on team development
- Strong passion for customer service and creating exceptional customer experiences
- Ability to meet in-store KPI targets and drive performance
- Ability to build strong relationships and influence others to drive change
- Genuine care for people and focus on positive team member experience
What We Do
Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family. Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz). Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking. Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.
