Big things are happening in the Sydney CBD - and we’re just getting started. We have bold plans for the heart of the city, starting with something truly special: a POP concept reimagined. Opening in Martin Place, this elevated, design-led space will bring MECCA to one of Sydney’s most iconic and high-energy precincts. Surrounded by a dynamic mix of professionals, locals and visitors, it’s the perfect setting to deliver our signature service and unforgettable in-store experiences.
Martin Place is a fresh expression of MECCA - immersive, fast-paced and built for connection. It’s where we’ll continue to evolve how we show up in the CBD, bringing beauty to life in new and exciting ways. And it doesn’t stop here - this marks the first step in our broader expansion across Sydney CBD, with more to come as we continue to grow our presence in the years ahead. To bring this vision to life, we’re looking for passionate, customer-obsessed talent to join us. If you’re ready to be part of a team shaping something new, and delivering MECCA magic in the heart of the city, we’d love to hear from you.
The Role You Could Play:
We are looking for passionate, driven, and experienced Operations Specialists to join our Sydney CBD stores in NSW: MECCA George Street and MECCA Martin Place POP. Help bring the MECCA magic to life, creating unforgettable experiences for our customers every day!
Life as an Operations Specialist at MECCA:
World-class education; continuous upskilling with MECCAversity, in store training
Work with the latest products from the world’s top brands
Work-life balance; permanent opportunities with regular schedules
Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
Parental leave package including ongoing superannuation payments while on parental leave
Day-to-day responsibilities:
Assist and support the store to deliver exceptional customer service by making sure stock is well replenished and presented at the highest standard
Support management team in the delivery of MECCA’s customer service initiatives and setting areas of focus
Complete daily stock maintenance and all cyclical stock management processes
Contribute to the overall store performance by identifying and driving operational activities
What success looks like in this role:
Maintain effective store operation practices that support the delivery of exceptional customer service experiences
Demonstrate sound knowledge of brand and product offering
Uphold and encourage a good health and safety culture
Next steps:
Apply today – we can’t wait to hear all about your love for all thing’s beauty!
If successful, as part of your application you will be invited to a 1:1 in-person interview! If you need any additional support throughout our recruitment process, please just let us know via [email protected]
More than makeup:
At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability initiative, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.
We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.
Join us, and together we can make the world over.
To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html
Skills Required
- Experience in retail operations or customer service
- Strong knowledge of beauty products
What We Do
Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family. Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz). Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking. Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.
