Are you ready to take your leadership career to the next level with Australia's leading prestige beauty retailer?
We're looking for a passionate Assistant Store Manager (2IC) to join our MECCA Hornsby team. This is an exciting opportunity to lead alongside a high-performing Store Manager, inspire an incredible team and create unforgettable customer experiences every day.
Whether you're ready to take the next step in your leadership journey or you're looking to grow within a purpose-led business that invests in its people, this is an opportunity to make a genuine impact while continuing to develop your career.
We are looking for a passionate Assistant Store Manager (2IC) to help lead our MECCA Hornsby store in NSW on a full-time basis.
Perks as a 2IC at MECCA:
World-class education opportunities, including leadership conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders, and once in a life-time events
Generous discount to spoil yourself and your immediate family, as well as a generous product allowance, subject to company policy.
Opportunities to earn more with our monthly performance bonus program
A competitive parental support program
Day-to-day responsibilities:
Support the Store Manager in leading your team to deliver exceptional customer experience
Lead from the front by coaching, mentoring and developing your team, creating a culture of high performance and exceptional customer experience
Inspire and motivate your team to achieve KPIs while bringing MECCA's values to life
What success looks like in this role:
Experience leading high-performing teams within a fast-paced retail environment
Strong commercial acumen, with confidence driving sales performance and operational excellence
A true passion for exceptional customer service, going above and beyond to create MECCA-magic moments.
Previous coaching and mentoring experience focusing on team member development
A genuine passion for developing people and creating an exception team member experience
More than skin deep:
At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.
We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.
Join us, and together we can make the world over.
To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html
Skills Required
- Prior experience managing a large format retail environment
- Experience in coaching and mentoring team members
What We Do
Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family. Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz). Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking. Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.
