MECCA George Street - Assistant Flagship Manager

We're looking for an accomplished senior business leader to join our leadership team as Assistant Flagship Manager at MECCA George Street — one of Australia's most iconic and complex retail destinations.

This is far more than a retail leadership role. Operating within a heritage-listed flagship, you'll help lead a business of more than 250 team members across multiple leadership layers, partnering with senior leaders to deliver exceptional commercial outcomes, operational excellence and world-class customer experiences.

This is an incredible opportunity for a leader who thrives in complex, fast-paced environments, excels at influencing diverse stakeholder groups and is looking for a career-defining step into one of Australia's most progressive retail businesses.

Day-to-day responsibilities:

As an Assistant Flagship Manager, you'll work on a full-time basis, including late nights and weekends during peak trading periods.

You will:

• Partner closely with the Flagship Manager, Operations Manager and Sales Managers to lead one of MECCA's largest and most complex businesses.

• Inspire and lead a large multi-layer leadership team, creating alignment across more than 250 team members while fostering an engaged, high-performing culture.

• Build strong relationships across internal business functions and external partners to deliver strategic initiatives, operational excellence and an exceptional customer experience.

• Navigate a sophisticated organisational structure, influencing stakeholders across multiple levels to drive business priorities and achieve shared outcomes.

• Lead through complexity, balancing commercial performance, customer experience, people leadership and operational execution within a dynamic flagship environment.

• Analyse business performance, identify opportunities and implement strategic initiatives that drive sustainable commercial growth.

• Partner with cross-functional teams to deliver innovation, pilot new ways of working and continuously improve processes and customer experiences.

• Collaborate with concession partners and brand stakeholders to ensure a seamless and premium customer journey.

• Lead with agility, confidently making decisions and solving complex business challenges in a fast-moving environment.

What you'll bring to this role:

• Significant leadership experience managing large, complex, customer-focused businesses with multiple leadership layers and sizeable teams.

• Demonstrated success leading through influence, building credibility and managing diverse stakeholder groups across all levels of an organisation.

• Experience navigating complex business structures, balancing competing priorities while delivering commercial and operational outcomes.

• A strategic mindset with strong commercial acumen and the ability to translate business insights into action.

• Exceptional people leadership skills, with a proven track record of coaching, developing and empowering leaders to achieve outstanding results.

• Outstanding communication and relationship-building capabilities, with the confidence to influence, challenge and collaborate across a broad stakeholder network.

• A calm, adaptable leadership style with the ability to thrive in a fast-paced, ever-evolving environment.

• A genuine passion for creating exceptional experiences for both customers and team members.

Life as an Assistant Flagship Manager at MECCA:

• World-class leadership development through conferences, immersive learning experiences, guest speakers and access to our online Learning Lab.

• Monthly performance bonus opportunities.

• Generous team member discount and product allowance, subject to company policy.

• Competitive parental support program, including ongoing superannuation payments during parental leave.

• The opportunity to help shape the future of one of Australia's most iconic retail destinations while accelerating your own leadership career.

Life as an Assistant Flagship Manager at MECCA: 

• World-class education opportunities; leadership conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders, and once in a life-time events.

• Opportunities to earn more with our monthly performance bonus program.

• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.

• A competitive parental support program, including ongoing superannuation payments while on parental leave.

More than skin deep: 

• At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.  

• We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.  

Join us, and together we can make the world over. To learn more about life at MECCA Brands, please visit http://www.mecca.com/en-au/careers/