MDM Administrator (FTC)

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Are you detail-oriented, systematic, and motivated by keeping data accurate and reliable? We are looking for an MDM Administrator to join our Global MDM Services team.

In this role, you will support the maintenance of customer and agreement master data across our systems and help ensure that business-critical information is accurate, consistent, and maintained according to agreed processes and data protection requirements. You will work in an international environment, collaborating with different stakeholders across Konecranes.

This position is offered on a fixed-term contract for up to 6 months.

Key Tasks

• Maintain accurate and high-quality customer and agreement data across xDM, SAP, and Siebel.
• Process master data requests within agreed service levels and timelines.
• Verify and validate customer information using Dun & Bradstreet (D&B) and other agreed sources.
• Perform duplicate checks and resolve data discrepancies together with requesters.
• Maintain and update customer and vendor information based on business rules and incoming requests.
• Perform agreement data maintenance and cleanup activities to ensure information remains accurate, relevant, and compliant.
• Participate in data cleansing and migration activities when required.
• Collaborate with business requesters, IT Helpdesk, Customer Data Support Group, and other stakeholders.
• Identify opportunities to improve systems, tools, and master data processes.
• Support team members and contribute to global MDM activities.
• Follow GDPR requirements and data protection principles in your daily work.

To succeed in this role, you are someone who enjoys working with data and pays attention to the details while keeping the bigger picture in mind.

We are looking for:

• A systematic, accurate, and detail-oriented approach to work.
• Good understanding of databases and experience working with master data or data management systems.
• Strong problem-solving skills and a customer service-oriented mindset.
• Ability to manage multiple tasks and work effectively within agreed deadlines.
• A proactive and self-driven way of working.
• Good communication and interpersonal skills.
• Good written and spoken English.
• Ability to learn new systems, tools, and processes quickly.
• Ability to work effectively under routine and occasional stressful situations.
• Relevant vocational education or equivalent experience.

Previous experience with customer master data, agreement data, SAP, Siebel, xDM, or similar systems is considered an advantage.

This is an opportunity to become part of a global team where high-quality master data plays an important role in supporting business operations. You will work with international stakeholders, develop your knowledge of global master data processes and systems, and have the opportunity to contribute to continuous improvement.

PS! This position is offered on a fixed-term contract for up to 6 months.

If you enjoy structured work, solving data-related challenges, and making sure information can be trusted, we would be happy to hear from you.

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.