The Role
Manage the full client lifecycle across nuclear, energy, infrastructure, and related markets. Responsibilities include converting leads, developing proposals and RFP responses, managing client relationships, overseeing contracts and project delivery, tracking costs and profitability, negotiating renewals, coordinating recruiting and staffing, and providing forecasts and performance reports. Regular client-site visits and travel are required.
Summary Generated by Built In
MATRIX is seeking a highly skilled and experienced Account Manager to join our dynamic team. In this position, they can turn qualified leads into lasting client partnerships and ensure exceptional service delivery across some of the most critical projects and facilities in the country.
They will own the full client lifecycle, from converting qualified leads into new clients to managing long-term relationships and driving growth within the nuclear sector. They will be a part of and collaborate with our Home Office Team to deliver top talent to utilities, EPCs, and OEMs, ensuring that every engagement meets the highest level of value to our clients.
WORK SCHEDULE: 5/8s
ESSENTIAL FUNCTIONS & RESPONSIBLITIES:
- Convert qualified leads into long-term, high-value clients through strategic and consultative engagement
- Develop customized proposals and RFP responses aligned with client needs and MATRIX capabilities
- Serve as the primary point of contact for assigned clients and build trusted, long-term partnerships
- Conduct regular meetings and site visits to monitor client satisfaction and deployed employee performance
- Identify and pursue organic growth opportunities within existing accounts (expansion across business lines/geographies)
- Oversee contract performance to ensure deliverables, milestones, budgets, and forecasted revenue targets are met
- Manage cost tracking, forecasting, and profitability for assigned accounts
- Negotiate renewals, extensions, and contract modifications as needed
- Collaborate with Recruiting to meet staffing and service delivery goals
- Ensure timely invoicing, documentation accuracy, and performance reporting
- Provide accurate account reports, forecasts, and updates to leadership
QUALIFICATIONS:
REQUIRED QUALIFICATIONS:
- Excellent verbal communication skills — candidate must be articulate, polished, and outgoing, with strong client-facing presence and relationship-building ability
- 5+ years of experience in nuclear energy, power generation, transmission & distribution, renewable energy, data centers, and/or industrial infrastructure markets
- Established professional network within one or more of the listed sectors above
- Proven ability to manage multiple client accounts and oversee project delivery
- Strong communication, negotiation, and client engagement skills
- Bachelor’s degree in Business, Engineering, or related field (equivalent experience considered)
- CRM proficiency (HubSpot preferred)
- Ability and willingness to travel to client sites as required
PREFERRED QUALIFICATIONS:
- Project Management
- Project Controls
- Maintenance or Construction
- Operations
- Management / Leadership
PHYSICAL REQUIREMENTS:
Ability to travel to client sites as required (including site visits and in-person client meetings)
Apply for the position and join a company built on a foundation of excellence with employees who continue to grow and thrive with us. MATRIX is a proud Service Disabled Veteran Owned Business and an Equal Opportunity Employer.
Skills Required
- Excellent verbal communication skills and a polished, outgoing client-facing presence
- 5+ years of experience in nuclear energy, power generation, transmission and distribution, renewable energy, data centers, or industrial infrastructure markets
- Established professional network in one or more listed industry sectors
- Experience managing multiple client accounts and overseeing project delivery
- Strong communication, negotiation, and client engagement skills
- Bachelor's degree in Business, Engineering, or a related field; equivalent experience considered
- CRM proficiency, preferably HubSpot
- Ability and willingness to travel to client sites
- Project management experience
- Project controls experience
- Maintenance or construction experience
- Operations experience
- Management or leadership experience
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The Company
What We Do
MATRIX is a Service-Disabled Veteran-Owned Small Business providing project management, project controls, and project oversight services. Headquartered in Concord, New Hampshire, it supports nuclear, utility, energy, and other critical-infrastructure organizations through project initiation, execution, and closeout. Its hand-selected professionals help clients manage schedules, costs, technical requirements, and delivery outcomes, emphasizing disciplined execution, accountability, and long-term partnership.
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