We are seeking a highly motivated and collaborative Martech Product Manager to support the delivery of martech initiatives across multiple markets. In this role, you will partner with cross-functional teams and help drive the successful execution of martech projects, ensuring alignment with business objectives and efficient use of resources.
Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on this exciting venture for the firm. Your work will have a direct impact to our customers as our business continues to grow and expand. We work in a hyper-collaborative way and value the following behaviours:
- Put customers first.
- Value common sense and simplicity over complexity.
- Make decisions quickly and move nimbly.
- Celebrate diverse ideas.
- Succeed and fail together as a team.
Job Responsibilities
- Support the Martech squad in delivering enhancements for marketing technology, ensuing alignment with overall business objectives and user needs.
- Assist in building platform capabilities and monitoring KPIs to measure the success of initiatives.
- Collaborate with engineering, data and marketing partners to specify feature details, create user stories, manage scrum ceremonies, drive Agile delivery and UAT.
- Provide data-backed recommendations across multiple concurrent projects; assist in designing and implementing product testing strategies around these recommendations.
- Help prioritise and manage trade-offs to ensure successful delivery of features to production that meet customer needs.
- Create and maintain product documentation, including user guides and release notes.
- Build strong partnerships with controls and governance teams to deploy effective solutions in a regulated industry.
- Drive user adoption and satisfaction through effective communication and training programs.
- Maintain awareness of industry trends and relevant technologies impacting the squad.
Required qualifications, capabilities and skills
- Bachelor's degree, ideally in Business-related area.
- Experience in a related role, with focused experience in martech.
- Strong organisation and project coordination, with familiarity using Agile methodologies and expertise supporting complex projects.
- Ability to work collaboratively within cross-functional teams with excellent verbal and written communication skills for stakeholder engagement.
- Strong analytical skills to help identify and resolve issues effectively.
- Comfortable with and adaptable to change in a fast paced, innovative environment.
Preferred qualifications, capabilities and skills
- Experience supporting relationships with external partners and diligence in assisting with budgets and financials.
- Experience within fintech or regulated industry desirable.
#ICBCAREERS
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.Skills Required
- Bachelor's degree, ideally in Business-related area
- Experience in a related role with focused martech experience
- Strong organisation and project coordination skills
- Familiarity with Agile methodologies and experience supporting complex projects
- Ability to work collaboratively within cross-functional teams and strong verbal and written communication for stakeholder engagement
- Strong analytical skills to identify and resolve issues effectively
- Comfortable with and adaptable to change in a fast paced, innovative environment
- Experience supporting relationships with external partners and assisting with budgets and financials
- Experience within fintech or regulated industry
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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