Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide.
CACI Ltd is an international data and technology consultancy with £154m turnover and 1200 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference.
We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software.
CACI's Consumer & Market Intelligence and Experience & Transformation groups provide data, software and consulting services to improve our clients’ sales and marketing programmes.
We help clients find, retain and grow profitable customers through our understanding of consumer characteristics and behaviour. And we help commercial property developers and retailers plan retail provision in the UK and overseas.
C&MI and E&T Groups help clients shape the vision, define the strategy and deliver a truly integrated customer experience. Our services are based on in-depth understanding of individual consumer behaviour and marketing technology which influence the way consumers buy products and services through a combination of data, technology and consultancy.
What you’ll be doing:
This is an exciting opportunity to join the Marketing Technology team as a Associate Partner. Working closely with the existing MarTech leadership, you will play a key role in the continued growth of the practice, helping to shape, position and win complex CRM, customer engagement, CDP, analytics and wider marketing technology programmes for major enterprise clients.
This is a senior, client-facing consulting role with a significant focus on pre-sales, solution consulting and proposition development. You will work with major enterprise clients to understand their customer, marketing, data and technology challenges and translate these into innovative, commercially viable solutions. Working closely with the wider MarTech leadership team, you will help grow existing and new client relationships, shape the future development of CACI's MarTech propositions and strengthen strategic partnerships with key technology partners including Adobe, Braze and Bloomreach as well as support identifying new vendors to build partnerships with.
Client consulting and pre-sales responsibilities:
- Build trusted relationships with senior client stakeholders across marketing, CRM, customer experience, data and technology
- Lead discovery sessions and senior client conversations to understand business, customer and technology challenges
- Translate client requirements into compelling MarTech strategies, solutions and transformation roadmaps
- Lead MarTech pre-sales engagements from initial discovery through solution definition, proposal, pitch and close
- Shape propositions, statements of work and commercial proposals for complex client engagements
- Identify opportunities to expand existing client relationships, develop new consulting engagements and contribute to pitches, proposals and RFP responses
- Lead production of RFP responses, proposals and Statements of Work, ensuring solid understanding of clients needs, accurate portrayal of scope, and accurate costing
Marketing Technology and solution responsibilities:
- Shape enterprise solutions spanning CRM, customer engagement, CDP, personalisation, journey orchestration and analytics
- Provide senior-level expertise across the MarTech landscape, including Adobe, Braze and Bloomreach amongst others
- Advise clients on the selection and effective use of marketing technology based on their specific business and customer requirements
- Understand solutions across the MarTech landscape, in particular CEP, CDP and Analytics tools, and how they fit into the broader stack
- Understand the importance of data foundations, and be able to articulate the characteristics that must be present in order to unlock delivery of great customer experiences through modern CEPs
- Work closely with architects, strategists, analysts, developers and implementation specialists to ensure solutions are technically deliverable and commercially viable
- Ensure a strong connection between the original client challenge, the proposed solution and successful delivery
Practice, proposition and partner responsibilities:
- Work with the wider leadership team to develop CACI's MarTech propositions and go-to-market strategy
- Help identify emerging client needs and develop new consulting propositions around them
- Build and maintain strong relationships with key technology partners including Adobe, Braze and Bloomreach
- Work collaboratively with vendor sales, solutions and partnership teams on relevant client opportunities
- Identify appropriate joint go-to-market and co-sell opportunities where these support CACI's client strategy
- Maintain awareness of vendor roadmaps and new capabilities to ensure CACI's propositions remain relevant and competitive
- Support the development of CACI's capabilities, expertise and credibility across its strategic technology partnerships
- Stay abreast of developments in the Marketing Technology space and be able to communicate these, as well as identify how CACI’s propositions and partner choices should evolve
Client and delivery leadership responsibilities:
- Act as a senior trusted adviser to clients throughout the lifecycle of an engagement
- Provide senior oversight across selected CRM, MarTech, CDP and analytics implementation programmes
- Maintain strong senior client relationships and ensure CACI continues to deliver against the client's strategic objectives
- Work across consulting and delivery teams to maintain continuity from initial strategy and solution design through implementation
- Act as a senior escalation point across strategically important client engagements
- Ensure a strong connection between client strategy, solution design and successful delivery
- Support account growth by identifying where CACI can provide additional value to existing clients
- Represent the Marketing Technology practice in senior client, industry and partner conversations
Who you are:
- You have Marketing Technology consulting and domain experience:
- You will have significant experience working within a consultancy, agency, systems integrator or technology organisation
- You will have a strong track record in pre-sales, solution consulting, proposition development and pitching
- You will have a strong track record in accurate costing, and proven ability to present and discuss commercials with clients
- You will have experience shaping and helping to win significant CRM, MarTech, data or digital transformation programmes
- You will have broad expertise across CRM, customer engagement, marketing technology, CDP and customer data
- You will have strong knowledge of at least two enterprise MarTech platforms such as Adobe, Braze and/or Bloomreach
- You will be comfortable building productive relationships with strategic technology partners and using those relationships to support client and practice growth
- You will have a strong understanding of Customer Data Platforms, customer data architecture, personalisation and journey orchestration
- You will have a good understanding of digital and customer analytics and associated implementation programmes
- You will be able to engage credibly with C-suite and senior marketing, CRM, data and technology leaders
- You will be commercially minded with the ability to identify and convert consulting opportunities
- You will be able to bridge the gap between business strategy, customer experience, data and technology
- You do not need to be a hands-on developer or solution architect, but you will have sufficient technical depth to understand complex enterprise MarTech environments, challenge proposed solutions and confidently lead clients from discovery through to solution and proposal.
You are a team player:
- You are energetic, positive and commercially minded
- You are collaborative and comfortable working across multidisciplinary teams
- You are a strong communicator with excellent written and verbal English
- You have excellent presentation skills and can explain complex technology solutions to senior client stakeholders
- You are a strong listener who can understand a client’s requirements while asking the right questions to uncover the wider business challenge
- You have strong organisational skills and are comfortable working across multiple clients, opportunities and programmes
We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Skills Required
- Significant experience in a consultancy, agency, systems integrator, or technology organization
- Strong track record in pre-sales, solution consulting, proposition development, and pitching
- Experience with accurate costing and discussing commercial proposals with clients
- Experience shaping and helping win significant CRM, MarTech, data, or digital transformation programs
- Broad expertise across CRM, customer engagement, marketing technology, CDP, and customer data
- Strong knowledge of at least two enterprise MarTech platforms, including Adobe, Braze, or Bloomreach
- Experience building relationships with strategic technology partners
- Strong understanding of customer data platforms, customer data architecture, personalization, and journey orchestration
- Understanding of digital and customer analytics and related implementation programs
- Ability to engage credibly with C-suite and senior marketing, CRM, data, and technology leaders
- Commercial mindset with the ability to identify and convert consulting opportunities
- Ability to connect business strategy, customer experience, data, and technology
- Technical depth sufficient to understand complex enterprise MarTech environments and lead discovery through solution and proposal
- Strong communication, presentation, listening, organizational, and collaboration skills
- Excellent written and verbal English
- Right to work in the UK
What We Do
CACI offers an unrivalled range of data, marketing and IT solutions to a wide range of industries across both the public and private sectors. We have teams based in both India and the Netherlands. Our Integrated Marketing and Location Planning divisions provides data, software and consulting services to improve our clients’ sales and marketing programmes. We help clients find, retain and grow profitable customers through our understanding of consumer characteristics and behaviour. And we help commercial property developers and retailers plan retail provision in the UK and overseas. Our Technology and Network Services divisions provides a range of software, consultancy and managed services to SME and large enterprise clients from across the public and private sector. With our experience and understanding of big data analytics, systems integration, secure cloud and IT networks, we help clients improve operational processes, gain greater insight into their business and reduce costs.
