Markets Support Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Summary:

Main point of contact for requests relating to the administration of large corporate credits held by the Global Credit (GC) loan trading desk. Global Market Loan Operations provides settlements and services for secondary loan trade closings relating to corporate investor clients. Must be on hand to offer premium client service and manage the relationships between our internal business partners and external clients. Will be responsible for investigating and resolving complex discrepancies which could involve reading the credit agreement and completing manual calculations to ensure balances are correct. Will be tasked with providing supervisory oversight for our various process. Will be responsible for facilitating training for the team on processes, business policies and procedures. Must be comfortable with occasionally leading a project or new process implementation. Basic Understanding of credit documentation (e.g. Credit Agreement) in order to perform detailed reviews for accurate settlement and servicing. End to End processing of loans with accurate data input to various credit and operating systems (e.g. ACBS, BFT, Cash Manager, LoanRunner, etc).

Responsibilities:

• Validation of loan documentation for accurate trade settlements
• Validation of loan commitments, interest payments, and fee payments
• Manage trade settlements in internal systems
• Report Monitoring and reconciliations
• Train the team on various procedures, policies and processes
• Provide supervisory oversight on our various processes
• Input wire instructions while attending to dual controls
• Analysis and resolution of operational problems
• Involvement in ad hoc projects for new processes or industry initiatives
• Breaks investigation and resolution.

Required Qualification:

• 1 year of experience in trade reconciliation on transaction management or operations within financial or corporate settings.
• Presentable, confident and client focused.
• Excellent communications skills and proficiency with numbers/calculations.
• Ability to work under pressure in a team environment.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.
• Knowledge of Operational Risk Strong Excel Skills

Skills:

• Attention to Detail
• Written Communications
• Data Collection and Entry
• Oral Communications
• Record Keeping
• Recording/Organizing Information
• Strategic Thinking

Shift:

1st shift (United States of America)

Hours Per Week: 

40