Markets Support Analyst

Posted 8 Days Ago
Be an Early Applicant
Jacksonville, FL, USA
In-Office
Junior
Big Data • Fintech • Mobile • Payments • Financial Services • Data Privacy
The Role
Provides middle-office and operational support for securities lending, bonds, and equity financing trades. Responsibilities include maintaining client, account, instrument, and agreement data; processing and settling transactions; monitoring trading activity; managing reconciliations, collateral, trade breaks, and lifecycle events; supporting internal and external counterparties; and identifying operational risks while meeting strict accuracy and deadline requirements.
Summary Generated by Built In

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

LOB Job Description:

We are looking for an enthusiastic, self-motivated candidate to join us as a Markets Support Analyst in the US Securities Lending Middle Office and Operations team. The team offers support to the Stock Loan, Corporate Bonds and Equity Financing trading desks.
This is a dynamic area to work in and requires the successful candidate to be able to deal with ever-changing business demands and priorities.

Responsibilities:

  • Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
  • Ensures transactions are completed in an accurate and timely manner
  • Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
  • Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
  • Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
  • Performs tasks accurately during high volume periods in a team environment
  • Identifies and flags potential risks in a timely manner

Required Qualifications:

  • 1-3 years of Financial Services experience
  • Works independently with limited direction on process improvements.
  • Advanced understanding of in-house system capabilities and external market factors required to adapt to ongoing business/regulatory demands.
  • Ability to think of new, innovative ways of supporting the business to meet reduced expenses.

Desired Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
  •  Excels in working among diverse viewpoints to determine the best path forward
  •  Experience in connecting with a diverse set of clients to understand future   business needs – is a continuous learner
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
  •  Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

  • Collaboration
  • Customer and Client Focus
  • Oral Communications
  • Prioritization
  • Active Listening
  • Adaptability
  • Business Acumen
  • Client Management
  • Data Collection and Entry

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Skills Required

  • 1-3 years of financial services experience
  • Ability to work independently with limited direction on process improvements
  • Advanced understanding of in-house system capabilities and external market factors
  • Ability to adapt to ongoing business and regulatory demands
  • Ability to develop innovative ways to support the business and reduce expenses
  • Ability to bring new ideas and drive innovation
  • Ability to collaborate across diverse viewpoints
  • Experience engaging diverse clients to understand future business needs
  • Commitment to challenging the status quo and promoting positive change
  • Experience advancing tools, technology, and ways of working through collaboration
  • Commitment to diversity and inclusion

Bank of America Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.

  • Healthcare Strength Health coverage is described as comprehensive, with medical, dental, vision, virtual care via Teladoc, wellness programs, and specialized support for cancer and menopause. Wellness credits and an always‑on EAP with in‑person sessions add to the depth of care.
  • Parental & Family Support New parents can access up to 26 weeks of leave, including 16 weeks fully paid for eligible teammates, alongside back‑up child and adult care. Family‑building resources and reimbursements (e.g., fertility, adoption, surrogacy) and a dedicated Life Event Services team extend support across life stages.
  • Equity Value & Accessibility Broad‑based equity through the Sharing Success program, including $1B in stock to nearly all non‑executive employees in January 2026, is intended to foster an ownership mindset. Stock awards (including RSUs) are a recurring component that aligns employees’ interests with shareholders.

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The Company
HQ: Charlotte, NC
208,000 Employees
Year Founded: 1784

What We Do

We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

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