Marketplace Onboarding Specialist - (W/M/X) - Permanent Contract

El grupo vente-privee ha consolidado sus diversas marcas europeas, que en conjunto suman 6000 empleados, bajo un conglomerado unificado: Veepee. Esta fusión marca un nuevo capítulo en su historia europea.

Con Privalia, vente-exclusive, Designer & Friends, Eboutic y vente-privee, Veepee alcanzó una facturación de 3.7 mil millones de euros en 2018. Presente en 14 países, Veepee está asumiendo un papel de liderazgo en el panorama del comercio digital europeo.

¡Nuestros 6000 empleados han elegido un trabajo en Veepee para darle vida a su rutina diaria! Nuestros equipos implementan nuevas tecnologías para impulsar nuestras estrategias, ofreciendo a nuestros clientes la mejor experiencia posible.

¿Tienes ganas de aprender? Veepee te ofrece una variedad de oficios para desarrollar tu carrera, permitiéndote renovar tus habilidades constantemente. Tecnología, logística, ventas, marketing, producción de ventas: únete a nosotros en un emocionante viaje centrado en lo digital.

📄 JOB DESCRIPTION

• As a Brand Support Manager, you'll guide sellers through onboarding, integrate their catalogs, and provide training on our platforms. You'll solve technical issues, assist with adding products preparing flash sales, and communicate progress with the sales team. Additionally, you'll stay updated with technical partners and improve documentation and processes.

🎯 TASKS

• Reporting to the Lead Brand Support France the responsibilities and duties are:  
• Explain and guide the seller through their onboarding process to our internal platforms / BO: integration of the catalog in our tools, pieces of training on back offices etc.;
• Find solutions adapted to the seller’s profile from a technical point of view; 
• Follow up and communicate on the progression of the onboarding with the Veepee sales team;
• Resolve and assist sellers through technical problems;
• Help and assist the seller with regards to the technical part of adding new products to our permanent offer/catalogs;Help and assist the seller with regards to the technical part during the preparation of connected flash and campaigns;
• Closely follow the updates from our technical partners;
• Write and update documentation that is shareable internally and with the sellers, and proactively improve our processes.

👉 MUST HAVE skills

• Experience in technical support;
• Able to identify and analyze technical issues; 
• Experience in the marketplace;  
• Good communication, logic, and organization skills, 
• Rigorous and proactive profile; 
• Fluent in French and English. Spanish and/or Italian speakers are nice to have.

✅ BENEFITS

• 👉Variable bonus 
• 👉Flexible Office with up to 2 days smartworking
• 👉Online language learning platform
• 👉Connected fridges and inter-company dining.
• 👉Intensive workday on Friday

⚙️RECRUITMENT PROCESS

• 1️⃣ HR Interview
• 2️⃣ Manager Interview

All our positions are open to people with health conditions or impairments.

We are convinced that it is up to you to define the way you work, to develop yourself and to progress. At Veepee we guarantee that you can just be yourself! For the service of diversity and inclusion, Veepee is committed to reviewing all applications received on an equal basis. 

🔗COMPANY

For more information about our ecosystem :  https://careers.veepee.com/en/home-page-en/

El grupo Veepee procesa sus datos recopilados como parte de la gestión de su reclutamiento para gestionar su expediente de solicitud para el puesto al que ha postulado. Para obtener más información sobre nuestra política de protección de datos personales, le invitamos a consultarla en nuestro sitio de carreras.