Job DescriptionJob ID:22000698

Sr. Principal Product Manager: Unified Communications Applications & Integration Product Manager.

Windstream provides data networking, core transport, security, unified communications and managed services to mid-market, enterprise, and wholesale customers across the U.S with wholesale partners in Canada and Europe. The company also offers broadband entertainment and security services for consumers and small and medium sized businesses primarily in rural areas in 18 states. Windstream services are delivered over multiple network platforms including a nationwide IP network, our proprietary cloud core architecture and on a local and long-haul fiber network spanning approximately 150,000 miles.

To accomplish these technological advances, Windstream employs over 11,000 exceptional employees located across 49 states. Windstream supports the work/life balance of employees by facilitating remote working arrangements for much of its workforce and maintains several large work locations in various cities including Little Rock, AR, Charlotte, NC, Greenville, SC, Rochester, NY, Hiawatha, IA, and Twinsburg, OH

About the Role:
Windstream Enterprise is seeking a highly motivated Sr Consultant in Product Management. This role will be a key product owner position for development and life cycle management of UC applications and Integration's offerings for OfficeSuite Unified Communications.

Position Objectives

• Own Product Management responsibilities for the UC desktop and mobile applications which enable voice, chat, SMS, presence, video portfolio as well as new enhanced functions to be determined.
• Develop and maintain an API marketplace that enables integrations to business applications that span across CRM's, scheduling apps, vertical applications, via a developer community.
• Working in an agile environment with developers to define and launch new services and features.
• Plan, develop, and implement marketing plans to increase product penetration and ARPU of stated products
• Provide Subject Matter Expert assistance on stated products.

• Increase business revenue from the enterprise business segments by increase the number of products and services sold into the Windstream base of customers.
• Develop effective prospecting offers to enhance Windstream's flow share of enterprise business customers.
• Develop product packaging that enhances Windstream's enterprise product portfolio and enables the achievement of revenue and market share objectives.

• Life cycle manage all stated products

Key Responsibilities

• Working with user groups and internal teams to create requirements for software applications
• Working in an agile environment with developers to create and manage user stories
• Plan, develop, and implement marketing plans to increase product penetration and ARPU of stated products
• Full ownership and accountability of the financial performance, to include profit and loss, and margin characteristics of stated products.
• Engage Reporting groups to develop analytical reports and key performance indicators
• Develop Forecast Models for and track financial performance for the products listed above.
• Inter-departmental communications, including announcements of new business policies, product launches, and feature enhancements.

• Engage with Marketing Communications to develop Product Collateral, Branding, customer case studies, graphics, and Industry and Market communications promoting Enterprise Data Products listed above.

• Prepare and deliver product presentations, technology sales training and Subject Matter Expert assistance to both external and internal facing clients.

• Work cross-functionally with all departments to resolve field issues, implement product changes, develop product offerings, and manage products listed above.

• Development of pricing, product, and bundling strategies to combat competitive threats.

• Provide Product Marketing support for Individual Case Base Product opportunities, such as Requests For Price and Technical ICB request.

• Various business functions: Invoice payment approval, month end variance analysis, etc.

Do you have?

• College degree and 5+ years professional level experience with at least 3-5 years developing and managing software applications and integrations for B2B services.
• Direct Product Management experience, developing, launching, and supporting software applications and web functionality. Experience with Unified Communication is a plus.
• Excellent verbal and written communication skills with a desire to be client-facing
• Strong problem-solving skills and ability to manage conflicting priorities
• High level of intellectual and technical curiosity
• Demonstrated technical domain knowledge of one or more of the following Unified Communications and Contact Center as a Service

Our benefits:

• Medical, Dental, Vision Insurance Plans
• Identify Theft, Legal, Auto & Home and Pet Insurance
• Paid time off (PTO)
• Matching 401K Plan
• Health & Flexible Savings Accountoptions
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Career advancement opportunities
• Fun & competitive work environment
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Job Requirements
Minimum Requirements:

College degree and 10 years professional level experience with 3-5 years supervisory experience; or 14 years professional level related experience with 3-5 years supervisory experience; or an equivalent combination of education and professional level related experience desired.

EEO Statement:Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.