Sr. Marketing Manager, Retail Merchandising at BentoBox (Remote)

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About BentoBox & Our Mission 

The BentoBox Marketing and Commerce Platform delivers a seamless guest experience dedicated to accelerating growth and helping restaurants thrive. BentoBox empowers modern restaurants to build their online presence, diversify revenue, engage with diners, and increase operational efficiency. To do so, the platform includes products such as websites, ordering (online ordering, pre-order & catering, gift cards, merchandise, tickets), events management, and marketing tools. 

Over 8,000 restaurant concepts worldwide rely on BentoBox as their digital front door. BentoBox is trusted and loved by hospitality groups such as José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group and independent restaurants including Emmy Squared, Suerte, and The Meatball Shop. In November 2021, Fiserv, a leading global provider of payments and financial services technology that enables 200,000 restaurants to deliver differentiating experiences, acquired BentoBox. The acquisition will allow BentoBox to support more restaurants than ever before.

About the Role:

BentoBox is seeking a Sr. Marketing Manager of Retail Merchandising to join our rapidly growing team and focus on everything related to our largest industry partnership with Restaurant Depot. Reporting to the VP of Growth, this person will work with Business Development, Product Marketing, Sales, and Events to activate and bring our partnership to life. The ideal candidate will be creative, detail-oriented, and able to balance both the needs of the partner and BentoBox. In this role, it is critical that someone has experience working with field sales reps and has built out retail/in-store marketing experiences from pop-up events to merchandising kiosks. 

Our environment is fast-paced and requires balancing scrappiness with scale, gut with data, and planning with action. 

What You’ll Do:

  • Own strategy & implementation of all online and offline marketing activities to activate our partnership with Restaurant Depot
  • Craft, develop, and deploy an in-store merchandising program 
  • Collaborate with our partner & the relationship managers to ensure that the value proposition for BentoBox is communicated effectively
  • Field incoming co-marketing requests, identify new areas of opportunity, and prioritize activities according to impact and reach
  • Work with the events team to drive engagement at in-person events through sponsorship, content, and promotion
  • Support the delivery of the financial targets for sales-driven via the partnership
  • Manage the partnership marketing budget and KPIs; measure and report on success metrics to key stakeholders

Experience We’re Looking For:

  • 7+ years in marketing, with a focus on retail merchandising, CPG, and/or physical channel partnerships
  • Exceptional writing, communication, and presentation skills
  • Strong marketing storytelling skills via positioning and messaging
  • Experience building sales enablement content, including case studies, fact sheets, sales decks, and educational material
  • Experience working in offline marketing - i.e. events, retail pop-ups, etc. 
  • An ability to thrive in an unstructured environment and be a self-starter
  • Team player, with an ability to collaborate across functions and departments
  • Experience working with a field sales team
  • Highly organized, with an eye for detail and a knack for project management
  • Willingness to travel
  • Love for the restaurant industry; hospitality experience is a plus

Perks of Joining Us:

We’re building a hybrid workforce, all or most of our roles can be worked remotely, regardless of location, unless specified. 

  • Competitive salary
  • Comprehensive benefit plans to suit your unique needs 
  • 401(k) and Employee Stock Purchase Plans
  • Generous time off programs including paid parental leave
  • Holistic wellness program
  • Employee resource groups
  • Professional development, growth and support
  • Opportunity to work with a passionate team making a positive impact on the hospitality community

Important Information on BentoBox’s COVID-19 Vaccination Policy

In order to protect our community, BentoBox newly hired employees in the United States will not be required to be fully vaccinated, but will be required to disclose vaccination status. Associates traveling within the U.S. will no longer be required to attend safety briefings and Fiserv-sponsored events will no longer require proof of vaccination. All Fiserv associates can enter and work in Fiserv facilities regardless of vaccination status. 

BentoBox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Technology we use

  • Engineering
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    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases
Customer Success Spotlight
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An Insider's view of BentoBox

How would you describe the company’s work-life balance?

BentoBox has been my family for the last few years. I've been able to grow professionally as well as personally with my time at BentoBox -- forever grateful for that perfect work-life balance.

Betsy

Senior Product Manager

What's the biggest problem your team is solving?

We're literally helping restaurants, bars, cafés, coffee shops, restaurant groups, catering companies, food trucks, lobster shacks and fast casual spots all succeed in their mission of hospitality. That, and helping them drive revenue to help their bottom line.

Pat

People Partner, GTM

What makes someone successful on your team?

The past four (going on five!) years at BentoBox have shown me what it means to be part of a team that rallies around each other, unified to achieve a collective goal. One team, one dream – getting closer and closer to a full reality with each passing day – to be the technology that elevates every interaction between restaurants and their guests.

Melissa

Manager, Onboarding

What is your vision for the company?

Our vision is to be the technology that elevates every interaction between the restaurant and its guests.

Krystle

CEO

How has your career grown since starting at the company?

I've always been passionate about food and restaurants, and after going to culinary school and working back of the house, I wanted to find a different path within the industry. Joining BentoBox allowed me to learn from some incredibly talented colleagues and mentors to grow my career, supporting hospitality in a new way

Chelsea

Senior Manager, CS Ops

What are BentoBox Perks + Benefits

BentoBox Benefits Overview

We take a hospitality-first approach to everything we do at BentoBox. For us, that means empowering our employees with the tools they need to take care of their physical, mental and financial wellbeing, have full autonomy over where and how they work, and of course, take plenty of time off to rest and recharge. We are constantly reevaluating our benefits offerings to ensure we are meeting our employees where they are and enabling them to enjoy their life (and time at BentoBox) to the fullest.

Culture
Volunteer in local community
Partners with Nonprofits
BentoBox has partnered with nonprofits such as the Food Education Fund, Queer Food Foundation, The Okra Project, and No Kid Hungry.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
We have 9 extremely active employee resource groups including the LGBTQ Leadership Council, Black Associate Council, Women's Impact Network, Disability Council and more!
Hiring Practices that Promote Diversity
BentoBox is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Enroll in pet insurance at a discounted rate!
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Match charitable contributions
Up to $500 annually!
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
BentoBox sponsors an office kickball league!
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
BentoBox offers a yearly learning stipend to help employees with their professional growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

One perk that is unique to BentoBox? Employees can expense their tip at ANY BentoBox restaurant, and with 8000 customers and counting, that's a lot of dough.

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